Rahel Haile
Saltsjoe-Boo,Stockholm County
Summary
Experienced Retail Sales Manager with a strong track record in retail and wholesale operations. Proven ability to lead teams, manage key accounts, and drive B2B sales initiatives. Skilled in sales activities, including sell-out activities and merchandising, and adept at building solid connections with stakeholders. Fluent in Swedish and English, seeking to leverage nearly two decades of expertise in the role of Store Manager at Thernlunds.
Overview
16
16
years of professional experience
Work history
Retail Manager
Twilfit
STOCKHOLM
07.2024
- Overseeing all retail operations and sales for Stockholm stores, ensuring consistent execution of Retail Excellence.
- Leading a team of Retail Sales Consultants through regular store visits and training, fostering a strong field presence.
- Personally managing selected key doors, driving sales, activation, and in-store excellence.
Area Manager
Filippa K
STOCKHOLM
06.2023 - 01.2024
- Conducted detailed analysis of sales reports and KPIs to identify business needs and formulate growth strategies.
- Spearheaded the implementation of omnichannel initiatives in partnership with project managers.
- Collaborated closely with marketing and buying teams to pinpoint and capitalize on commercial opportunities.
- Successfully implemented cost-saving measures leading to a 10% reduction in expenses within designated territory.
- Developed and executed comprehensive training programs to elevate employee skills and elevate team performance.
- Enhanced company profitability and streamlined operational efficiency through proactive identification of opportunities.
Boutique Director
Tiffany&Co.
STOCKHOLM
02.2022 - 06.2023
- Developed and implemented Nordic retail training priorities in collaboration with VP Retail, merchandising, and CRM teams in Germany and the UK.
- Evaluated program success through KPIs and mystery shopping, implementing strategies based on insights.
Project Lead
Nordic Retail Training Development
02.2022 - 06.2023
- Led the development of retail training programs for Nordic regions, collaborating with international teams to ensure consistency in training standards.
Flagship Store Manager
Michael Kors
STOCKHOLM
12.2016 - 02.2022
- Strategically expanded client network and built brand community to achieve significant sales growth and increased repeat business.
- Oversaw B2B sales for wholesale for NK in Stockholm and Gothenburg.
- Collaborated with wholesale partners and department managers to coach and train in Michael Kors culture and service program.
- Conducted regular business planning to meet sales KPIs, control costs, and achieve profitability.
Concession Manager
Acne
LONDON
01.2012 - 01.2014
- Successfully set and achieved sales targets, exceeding expectations.
- Collaborated closely with wholesale departments including Harrods, Selfridges, Liberty's, and Harvey Nichols.
- Organized workshops to enhance team productivity and knowledge.
- Represented the brand and its ideals with professionalism and expertise.
Sales Consultant
Liberty Of London
LONDON
01.2008 - 01.2011
- Completed brand training sessions to enhance knowledge of ladies' luxury wear products.
- Compiled and submitted weekly trade reports to track sales performance.
- Managed clientele books to track customer preferences and purchase history.
- Provided private styling and shopping services to clients.
Education
Bachelors degree - International Politics with Law
London Southbank University
LONDON, UNITED KINGDOMCertificate - Leadership
FEI
STOCKHOLM, SWEDENCertificate - Project Planning
FEI
STOCKHOLM, SWEDENCertificate - Coaching
FEI
STOCKHOLM, SWEDENNVQ level 5 - Retail Management
Harrods
LONDON, UNITED KINGDOMPG Certificate - Philosophy
Umeå University
UMEÅ, SWEDENSkills
- Sales Analysis
- KPI Formulation
- Data-Driven Decision Making
- Training Program Development
- Employee Coaching
- Performance Evaluation
Languages
Swedish
English
Timeline
Retail Manager
Twilfit
07.2024
Area Manager
Filippa K
06.2023 - 01.2024
Boutique Director
Tiffany&Co.
02.2022 - 06.2023
Project Lead
Nordic Retail Training Development
02.2022 - 06.2023
Flagship Store Manager
Michael Kors
12.2016 - 02.2022
Concession Manager
Acne
01.2012 - 01.2014
Sales Consultant
Liberty Of London
01.2008 - 01.2011
Certificate - Leadership
FEI
Certificate - Project Planning
FEI
Certificate - Coaching
FEI
NVQ level 5 - Retail Management
Harrods
PG Certificate - Philosophy
Umeå University
Bachelors degree - International Politics with Law
London Southbank University