Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Reference
Timeline
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PRONAB SWARUP PODDER

PRONAB SWARUP PODDER

Gothenberg

Summary

Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Detail-orientated adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Associate

Bastard Burgers
gothenberg
11.2021 - Current
  • Discussed menu items with customers and suggested promotional items to increase sales.
  • Gathered hot menu items to fill orders for consumers with proper tray presentation.
  • Assembled salad bases ahead of peak times and placed in refrigeration unit.
  • Placed order items in bag for drive-thru window delivery with speed and accuracy.
  • Monitored dining room inventory and replenished as necessary.
  • Established rapport with customers by providing friendly and attentive service.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.

Sales And Service Specialist

IIDFC Limited
Dhaka
08.2019 - 12.2019

Sales Manager

GIM
Dhaka
10.2018 - 07.2019

Sales And Marketing Specialist

Biman Holidays
Dhaka
01.2018 - 09.2018
  • Exceeded goals through effective prioritisation and consistent work ethic
  • Engaged with customers to better understand needs and deliver excellent service
  • Maintained clean, safe working environments to eliminate accident risks
  • Prepared timely and accurate financial reporting and analysis.
  • Managed complaints with calm, clear communication and problem- solving
  • Increased profitability by developing pipelines utilising multiple marketing channels and sales strategies
  • Boosted team morale and overall sales volume by creating incentivising sales contests
  • Created incentivising sales contests to boost team morale.
  • Monitored sales team performance and provided training to help reach targets
  • Plan sales strategy by analyzing ROI for marketing, telemarketing, and lead generation
  • Managed marketing budgets by evaluating methods and performance to maximise advertising
  • Generated new ideas for marketing to support sales and acquire fresh distributors
  • Communicated with teams to maintain platforms and existing tools, providing customer product information to promote and raise brand and product awareness.

Education

Coursework in Human Resources (HR) -

Master of Business Administration Business - Management

University of Gävle

Skills

  • SK ILLS
  • Communication skills
  • Marketing
  • Multilingual
  • Project Management
  • Problem-solving
  • RESEARCH PUBLICATIONS
  • Identifiers
  • URN: urn:nbn:se:hig:diva-36215
  • The Influence of e-WOM through SNS
  • On Brand Perception and Consumer
  • Purchase Intention: Study on
  • Bangladeshi consumers
  • Customer Needs Assessments
  • Safe Work Practices
  • Customer Service
  • Salad Assembly

Certification

Coursera certified (Introduction to Data Analytics) Coursera certified (Projrct Management basic) Coursera certified (Excel Basic for Data Analytics)

Additional Information

  • LINLK EDIN https://www.linkedin.com/in/pronabs warup123/

Reference

MD. Modabbir Rahman

Data Analyst & ScrumMaster at H&M Group 

Contact Details: 

nayeemkhan2192@gmail.com 

+46700297704

Timeline

Restaurant Associate

Bastard Burgers
11.2021 - Current

Sales And Service Specialist

IIDFC Limited
08.2019 - 12.2019

Sales Manager

GIM
10.2018 - 07.2019

Sales And Marketing Specialist

Biman Holidays
01.2018 - 09.2018

Coursework in Human Resources (HR) -

Master of Business Administration Business - Management

University of Gävle

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