Summary
Overview
Work History
Education
Skills
Websites
Certification
Technical Skills
LANGUAGES
Awards
MY STRENGTHS
Timeline
Generic
Priyanka Shanth Kumar

Priyanka Shanth Kumar

Summary

Detail-oriented and results-driven analytical professional with strong problem-solving and critical thinking skills. Adept at translating business needs into actionable insights and collaborating with cross-functional teams to deliver effective solutions. Known for being focused, confident, and a clear communicator with a structured approach to analysis and decision-making.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Credit Controller

Arelion Sweden AB
03.2025 - Current
  • Assess customer creditworthiness (ratings 1–5) using the DnB application for account approvals.
  • Manage payment collections for assigned sales regions.
  • Conduct monthly check-ins with Sales Directors and share collection updates.
  • Initiate default procedures and follow up on service disconnections.
  • Coordinate regularly with customers to ensure timely payment receipts.
  • Collaborate cross-functionally with Sales and Accounts Receivable teams.

Billing Revenue Assurance Analyst

Arelion Sweden AB
01.2019 - 02.2025
  • Possess an in-depth mastery of CRM system Salesforce and FinancialForce with super user privileges in the team.
  • Expertise in business requirement mapping and extensive hands-on experience in product requirement document.
  • Delivered precise results for Revenue Operations with different price models in Qlik. Provided insightful reports for large datasets.
  • Led the analysis and interpretation of business requirements, formulated strategic solutions & presented tailored recommendations to the IT team.
  • Collaboration with Product owner to ensure requirements align with business need.
  • Accountable for timely invoicing for a major revenue entity, as well as managing invoicing for multiple other entities.
  • Led training sessions for Sales on new features and products to enhance efficiency in Billing and Sales workflow.
  • Continuously working on data quality, ad-hoc reporting, and process improvement and documentation along with discovering creative solutions for complex problems.
  • Performing user acceptance testing for new features and defect resolution.
  • Experience in working with all levels in a global and multicultural organization.
  • Perform deep dive data analytics using business intelligence and revenue assurance tools to identify, transform, and validate data.
  • Demonstrated strong leadership skills during critical business decisions in revenue operation processes.
  • Played a leadership role in the successful execution of automation, implementation, integration, and migration of Salesforce and FinancialForce.

Billing Manager, Wholesale Routing and Billing (Voice and Mobile)

Arelion Sweden AB
06.2017 - 12.2018
  • Ensured data quality across various system levels through close collaboration with global Sales team.
  • Managed the functional inboxes and ensured smooth run of business and responsible for communicating across teams.
  • Ensured monthly invoices sent to international customers regularly.
  • Concerted regularly with the vendor for any system related issues.
  • Tested the new releases on daily basis.

Consultant

Telia Sonera International Carrier
06.2014 - 03.2015
  • Played a crucial role for the configuration of new routing application implementation.
  • Go to person for meeting vendor and business consultants.
  • Handled business requirements and ensured they are mapped to the system for smooth transition from legacy system to modern application.
  • Everyday activities involved with implementing the price lists and resolving the issues in the application.
  • Ensured the systems and processes were robust to deliver accurate revenue and consumption numbers.
  • Tested the new tools to ensure it serves the business need.

Education

Bachelor of Engineering -

GSS Institute of Technology (VTU)
Bengaluru
06.2013

Skills

  • Business Analysis
  • Requirement Analysis
  • Data Gathering
  • Business Requirement Mapping
  • Revenue Assurance and Analysis
  • Stakeholder Management
  • Project Management
  • Problem Solving
  • Innovative
  • Process Improvement
  • Scrum Master
  • Sales Training
  • Collaborate with Cross functions
  • Customer Focussed
  • Strategic Decision
  • Financial Reporting
  • Revenue Reconciliations
  • Agile

Certification

  • Professional Scrum master-1
  • Professional Scrum Product Owner I
  • Professional Scrum Product Owner II
  • Certificate Course in Manual Software Testing

Technical Skills

  • CRM & ERP: Salesforce, FinancialForce
  • BI & Analytics: Qlik
  • Productivity Tools: MS Office Suite
  • Project Management: JIRA

LANGUAGES

English
Bilingual or Proficient (C2)
Swedish
Intermediate (B1)
Kannada
Bilingual or Proficient (C2)

Awards

  • "Star Of The Month" - Contribution to New Gen billing system implementation
  • "Challenge Everything" - Contribution for master system Salesforce in data cleansing

MY STRENGTHS

  • Self-Driven and highly motivated professional
  • Strong communication and leadership skills
  • Quick learner with an adaptive and structured approach
  • Skilled in process improvement and efficiency optimization
  • Effective multitasker in high-volume environments
  • Excellent social skills and a team player with a positive attitude
  • Proficient in requirement definition and documentation
  • Experienced in data flow analysis
  • Strong stakeholder collaboration and business alignment


Timeline

Credit Controller

Arelion Sweden AB
03.2025 - Current

Billing Revenue Assurance Analyst

Arelion Sweden AB
01.2019 - 02.2025

Billing Manager, Wholesale Routing and Billing (Voice and Mobile)

Arelion Sweden AB
06.2017 - 12.2018

Consultant

Telia Sonera International Carrier
06.2014 - 03.2015

Bachelor of Engineering -

GSS Institute of Technology (VTU)

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Priyanka Shanth Kumar