Priyanka Shanth Kumar
Summary
Detail-oriented and results-driven analytical professional with strong problem-solving and critical thinking skills. Adept at translating business needs into actionable insights and collaborating with cross-functional teams to deliver effective solutions. Known for being focused, confident, and a clear communicator with a structured approach to analysis and decision-making.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Credit Controller
Arelion Sweden AB
Solna, Sweden
03.2025 - Current
- Assess customer creditworthiness (ratings 1–5) using the DnB application for account approvals.
- Manage payment collections for assigned sales regions.
- Conduct monthly check-ins with Sales Directors and share collection updates.
- Initiate default procedures and follow up on service disconnections.
- Coordinate regularly with customers to ensure timely payment receipts.
- Collaborate cross-functionally with Sales and Accounts Receivable teams.
Billing Revenue Assurance Analyst
Arelion Sweden AB
Solna, Sweden
01.2019 - 02.2025
- Possess an in-depth mastery of CRM system Salesforce and FinancialForce with super user privileges in the team.
- Expertise in business requirement mapping and extensive hands-on experience in product requirement document.
- Delivered precise results for Revenue Operations with different price models in Qlik. Provided insightful reports for large datasets.
- Led the analysis and interpretation of business requirements, formulated strategic solutions & presented tailored recommendations to the IT team.
- Collaboration with Product owner to ensure requirements align with business need.
- Accountable for timely invoicing for a major revenue entity, as well as managing invoicing for multiple other entities.
- Led training sessions for Sales on new features and products to enhance efficiency in Billing and Sales workflow.
- Continuously working on data quality, ad-hoc reporting, and process improvement and documentation along with discovering creative solutions for complex problems.
- Performing user acceptance testing for new features and defect resolution.
- Experience in working with all levels in a global and multicultural organization.
- Perform deep dive data analytics using business intelligence and revenue assurance tools to identify, transform, and validate data.
- Demonstrated strong leadership skills during critical business decisions in revenue operation processes.
- Played a leadership role in the successful execution of automation, implementation, integration, and migration of Salesforce and FinancialForce.
Billing Manager, Wholesale Routing and Billing (Voice and Mobile)
Arelion Sweden AB
Solna, Sweden
06.2017 - 12.2018
- Ensured data quality across various system levels through close collaboration with global Sales team.
- Managed the functional inboxes and ensured smooth run of business and responsible for communicating across teams.
- Ensured monthly invoices sent to international customers regularly.
- Concerted regularly with the vendor for any system related issues.
- Tested the new releases on daily basis.
Consultant
Telia Sonera International Carrier
Solna, Sweden
06.2014 - 03.2015
- Played a crucial role for the configuration of new routing application implementation.
- Go to person for meeting vendor and business consultants.
- Handled business requirements and ensured they are mapped to the system for smooth transition from legacy system to modern application.
- Everyday activities involved with implementing the price lists and resolving the issues in the application.
- Ensured the systems and processes were robust to deliver accurate revenue and consumption numbers.
- Tested the new tools to ensure it serves the business need.
Education
Bachelor of Engineering -
GSS Institute of Technology (VTU)
Bengaluru06.2013
Skills
- Business Analysis
- Requirement Analysis
- Data Gathering
- Business Requirement Mapping
- Revenue Assurance and Analysis
- Stakeholder Management
- Project Management
- Problem Solving
- Innovative
- Process Improvement
- Scrum Master
- Sales Training
- Collaborate with Cross functions
- Customer Focussed
- Strategic Decision
- Financial Reporting
- Revenue Reconciliations
- Agile
Certification
- Professional Scrum master-1
- Professional Scrum Product Owner I
- Professional Scrum Product Owner II
- Certificate Course in Manual Software Testing
Technical Skills
- CRM & ERP: Salesforce, FinancialForce
- BI & Analytics: Qlik
- Productivity Tools: MS Office Suite
- Project Management: JIRA
LANGUAGES
English
Bilingual or Proficient (C2)
Swedish
Intermediate (B1)
Kannada
Bilingual or Proficient (C2)
Awards
- "Star Of The Month" - Contribution to New Gen billing system implementation
- "Challenge Everything" - Contribution for master system Salesforce in data cleansing
MY STRENGTHS
- Self-Driven and highly motivated professional
- Strong communication and leadership skills
- Quick learner with an adaptive and structured approach
- Skilled in process improvement and efficiency optimization
- Effective multitasker in high-volume environments
- Excellent social skills and a team player with a positive attitude
- Proficient in requirement definition and documentation
- Experienced in data flow analysis
- Strong stakeholder collaboration and business alignment
Timeline
Credit Controller
Arelion Sweden AB
03.2025 - Current
Billing Revenue Assurance Analyst
Arelion Sweden AB
01.2019 - 02.2025
Billing Manager, Wholesale Routing and Billing (Voice and Mobile)
Arelion Sweden AB
06.2017 - 12.2018
Consultant
Telia Sonera International Carrier
06.2014 - 03.2015
Bachelor of Engineering -
GSS Institute of Technology (VTU)