Manogna Penmetsa
Quality Assurance Engineer | Scrum Master
Stockholm
Summary
Highly motivated and experienced Quality Assurance Engineer and Certified Scrum Master with 9+ years of IT experience in manual and automation testing, dedicated to ensuring the delivery of high-quality software products. Proven ability to optimize systems, enhance collaboration, and strengthen security. Adept at analyzing business and IT needs, creating comprehensive test strategies, and driving continuous improvement through effective use of Agile methodologies. Experienced in all phases of software testing including functional, integration, regression, UAT. Proficient in defect management, test automation, and collaborating with cross-functional teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Quality Assurance Professional
Tata Consultancy Services
04.2024 - Current
- Currently working for the telecom organisation "3 Sverige " through Tata consultancy services as QA Tester and Test Lead in the Products and Provisioning Team.
- Good Expertise in working on B2C and B2B testing flows for newsales,retention, multiple services, Bulk flows, Portin and Portout scenarios, topups, payment methods, product configurations, Partner API's, Account level eligibility tests etc.
- Experinced in working on Care applications, Web applications like My3 in testing the multiple services of the customer.
- Facilitated test plan meetings with Developers and Business Analysts to ensure a thorough understanding of requirements and acceptance criteria.
- Developed and maintained Business Requirements (BRs) and Test-Driven Stories within Jira to align testing efforts with project goals.
- Collaborated with IT Product Owners to plan and prioritize test inventory based on project needs and timelines.
- Conducted functional and end-to-end (E2E) testing to validate system functionality and integration.
- Performed Sanity, Smoke, and Regression testing to ensure stability and quality of software releases.
- Created detailed test case designs and comprehensive documentation to support testing activities.
- Managed defect tracking and logging within Jira, working closely with developers on bug triage and resolution.
- Experience in automation using playwright and Selenium.
- Collaborated with cross-functional teams to ensure effective E2E test flows and achieve accurate test results.
- Participated in Test Force Forum meetings to discuss achievements, challenges, and improvements in the test area.
QA Tester
Tata Consultancy Services
10.2020 - 07.2022
- Executed manual and automated tests, specializing in Web GUI testing within an Agile/Scrum environment.
- Developed and executed test cases based on analyst specifications, identifying candidates for automation.
- Prepared test data and performed Integration, UAT, Sanity, and Regression testing to validate software functionality.
- Utilized Azure Data Factory for mapping data flows and pipelines.
- Deployed and hosted web services on Azure Cloud.
- Managed version control using Git and implemented GitHub Actions for automated test execution within CI/CD pipelines.
- Reported and tracked defects using Jira, ensuring timely resolution and retesting of fixes.
- Updated test suites to reflect new change requests and evolving project requirements.
- Facilitated Scrum events, coordinated with product owners and developers, and removed impediments to ensure successful sprint delivery.
- Led daily stand-up calls to maintain team alignment and track progress.
Systems Engineer
Tata Consultancy Services
01.2019 - 09.2020
- Analyzed benefit documents to understand benefit coverage requirements for the Nasco processing system (NPS).
- Authored test scenarios, test cases, and executed tests for SIT, UNIT, and Focus testing.
- Performed manual adjudication of claims in the Electronic Error Correction (EEC) screen, utilizing various Nasco screens (HIQK, HEHK, HZMK, TPOL, HURK).
- Compared production claims with Model Office (MO) claims to ensure accuracy and proper claim processing.
- Logged defects using Clear Quest and retested defect fixes.
- Managed multiple new projects from the client, ensuring timely delivery and adherence to quality standards.
- Mentored and monitored team members, assigning daily tasks and providing support.
- Conducted training and knowledge-sharing sessions for team members and trainees.
- Managed daily status calls with clients and operated under HIPAA compliance standards.
Technical Associate
Genpact
10.2016 - 12.2018
- Analyzed benefit documents and understood benefit coverage requirements.
- Authored test scenarios, test cases, and executed tests for SIT, UNIT, and Focus testing on the Nasco processing system (NPS).
- Executed test cases using the TBM (Test Batch Match) tool.
- Performed manual adjudication of claims in the Electronic Error Correction (EEC) screen.
- Compared actual and expected results, validated test results, and logged defects using Clear Quest.
- Retested defect fixes to ensure resolution.
Manual and Automation Tester
Genpact
07.2016 - 09.2016
- Assessed software bugs and compiled findings with suggested resolutions for the development team.
- Created successful test scripts to manage automated feature testing.
- Collaborated with different departments to develop innovative solutions to functionality issues.
- Developed and updated test scenarios and test cases for plan-specific CSRs.
- Understood test data requirements and executed test cases based on given HLRs, documenting test results.
- Reviewed daily deliverables, logged defects in CQ, and uploaded test results.
- Analyzed work, reported issues to the manager/project lead, and participated in daily internal calls, weekly status calls with the onsite team, and plan meetings.
Technical Associate
Genpact
11.2015 - 06.2016
- Read Benefit Processing Documents (BPDs) and understood requirements.
- Created test scenarios and test cases.
- Executed test cases using BEAT (Benefit Execution Automation Tool).
- Validated test results, raised defects through PDM, and retested test cases after defect fixes.
Education
Bachelor of Science - Btech in Computer Science and Engineering
BVRIT Aff (JNTUH)
Intermediate - MPC - undefined
Sri Chaitanya Junior College
High School Diploma - undefined
Bhashyam Public School
Skills
- Manual Testing
- Automation Framework Designing
- Selenium WebDriver
- Playwright Automation
- Functional Testing
- Integration Testing
- Regression Testing
- System Testing
- UAT
- Sanity Testing
- Smoke Testing
- Defect Management
- Core Java
- C#
- SQL
- Postman API
- Jenkins
- GitHub
- HTML
- Jira
- Confluence
- Kibana
- Scrum Master
- Agile
- Scrum
- Sprint Planning/Review/Retro
- Test-Driven Development (TDD)
- CI/CD
- Test Case Design
- Test Execution
- Test Reporting
- Requirements Analysis
- Documentation
- Collaboration
Certification
Certified Scrum Master, https://bcert.me/spwtveasc
Achievements And Awards
- Received Silver Award for successfully handling a project and supporting the team during heavy workloads, delivering on time during Q4.
- Received Bronze Award for good teamwork during the Horizon Benefits Testing project.
Timeline
Quality Assurance Professional
Tata Consultancy Services
04.2024 - Current
QA Tester
Tata Consultancy Services
10.2020 - 07.2022
Systems Engineer
Tata Consultancy Services
01.2019 - 09.2020
Technical Associate
Genpact
10.2016 - 12.2018
Manual and Automation Tester
Genpact
07.2016 - 09.2016
Technical Associate
Genpact
11.2015 - 06.2016
Intermediate - MPC - undefined
Sri Chaitanya Junior College
High School Diploma - undefined
Bhashyam Public School
Bachelor of Science - Btech in Computer Science and Engineering
BVRIT Aff (JNTUH)
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