Prajwal Shreekanta M S

Team/Project/Client: Solutions Innovation Accenture

Mobilization and Transition:

• Implement Delivery Capabilities: Transition planning, KT-Knowledge documentation, Service Rehearsal, Go-live and Stabilization.
• Establish Business Operations: Technology workforce and data protection planning, Operations management and Delivery setup.
• Manage Mobilization Program: Project Governance, Weekly reviews, Risk and Issue Management, and Service readiness.
• Responsible for setting up the complete project after the sign off
• Accountable for initiating, planning and executing projects while also tracking, managing dependencies, predicting and mitigating risks
• Establish and maintaining relationships with stakeholders and third party vendors.

Skills: Budget Tracking · Transition Support · Knowledge Exchange and Client onboarding

Project Management tools: NEST- eNterprise Enabler for Service Transition and SolutionLIVE Front Door (SLFD)

Projects managed:

F&A, PTP and RTR for large size oil and gas company in the US.

HR Recruiting and Marketing operations delivery for 18 countries across the globe for an automobile company.

Partially handled OTC project for e-commerce giant.

Team/Project/Client: GK Holdings

• Curated more than $3M business by handling client operations to fulfill partner’s skill training and application development requirements.
• Managed 6-8 major US and Canadian accounts on an ongoing long-term project.
• Accelerated outbound projects by 77% by implementing customer acquisition strategies for partner’s technical teams.
• Responsible for defining scope of the project, gathering the business requirement and involved in documentation.
• Used Agile Scrum Methodologies repetitious development of training contents and applications also, participated in weekly sprints and daily standups.
• Maintained RACI matrix throughout the project cycle to assign tasks and establish accountability
• Contributed in Sprint Planning, Review and Retrospective meetings to guide the project alongside it’s development process.
• Respond to client queries and issues with accurate solutions provided with their needs aligned.
• Acted as a liaison between business intelligence team, product engineering team, technical team and external client team to articulate needs, issues and concerns as per the requirements.
• Handled client domains: Entertainment, Finance, IT Services, Automotive and Healthcare

CRM: Salesforce.

Other tools: PowerBI dashboards, MSFT Access, Sharepoint.

Awards:

Star of Business 2020

Core Value Champion 2021

ENCORE Award 2022

ENCORE 2023

• Pioneered 14 new business opportunities, which increased SI’s revenue remarkably.
• Managed the portfolio of 4-5 clients at a time, coordinated with IT team in delivering tailored IT solutions for E-commerce, Electrical Engineering, Semiconductor, Education, Real Estate, Job Portal and Energy clients.
• Involved in preparation of BRD - Business Requirement Document
• Plan, lead and is responsible for the progress and delivery of the project in agreement with the time line and budget.
• Responsible for defining the scope of the project, gathering the business requirement and documenting it.
• Worked alongside with cross functional techinical teams in order to establish comprehensive business and functional requirement
• Coordinating with the CTO and other relevant IT stakeholders in traffic management for seamless development of various project components.
• Contributed in submitting RFP's, RPQ's and RFI's along with sales team.
• Account Management, Nurture, Generate Repeat Business through set of large and mid size accounts.
• Set up pricing, timeline, terms and conditions negotiation with prospects.
• Create the memorandum of agreement to by signed by the counterparts.
• Have extensively worked in APAC, EMEA and US markets
• Collaborated with sales and marketing departments to support client acquisition.

Have extensively worked on Upwork/Elance platform and have knowledge of Zoho CRM.

Technology Projects Managed on: .Net, Java, ROR and frontend tools like - react.JS, Node.JS, Javascript, Angular.JS and others. Also managed Magento and Shopify projects.

Project Management tool: JIRA, Box and Trello.

· Acted as a liaison between internal tech team stakeholders and external stakeholders(client).

· Managed 23 consulting engagements simultaneously without sacrificing timely delivery.

· Worked with Business Analysts, Developers, Testers and Support team to deliver project on-time.

· Performing Competitive Evaluation and Identifying Opportunities includes Market Research.

· Present to the prospects about the company services and capabilities over call or business conferences.

· Directly responsible for constantly increasing the revenue for the organization through the acquisition of new clients and growing existing business relationships.

• My role includes getting job requirements for our US counterparts, discussing the requirements with them and doing research to understand the technology and need of the requirement
• Also screen the candidates by sending online assessment test and doing the references check
• Scheduling Interviews and follow-up till the candidate joins
• Build a pipeline of candidates in order to develop a network of talented IT professional for current and potential project assignments
• Source and find candidates by cold calling, networking, referrals, and job boards – most candidates recruited weren’t actively looking
• Involved in managing the staffing vendors to assign the job requirements
• Managed and built existing accounts (ex: Comcast, Siemens, American waters,ipipeline)
• And Architect Software Developers with heavy focus on technologies such as .NET, Java/J2EE/AngularJS and SQL Server
• Wrote and posted technical job descriptions

Achievements:

Achieved “best employee of the month” (Gem) award for the year 2014

Mentored, trained and facilitated new recruiters and serve as a resource for learning and navigating senior technical policies and procedures.