Work Preference
Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic
Peter Stampe
Open To Work

Peter Stampe

Stockholm,Nacka

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Customer Service RepresentativeCustomer Service RepresentativeCamp counsellorCustomer Service RepresentativeWaiter

Work Type

Part TimeSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Stockholm, Nacka
Open to relocation: No

Salary Range

kr50000/yr - kr200000/yr

Summary

Financial economics student with extensive customer service and operations management experience. Demonstrated success in sales advisory and problem-solving within international environments. Expertise in managing individual and group clients while building trust and maintaining strong relationships. Pursuing opportunities in banking and financial advisory sectors.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative

TUI Musement
Costa Dorada, Spain
05.2025 - 10.2025
  • Analyzed customer complaints to identify underlying issues and enhance customer satisfaction.
  • Facilitated one-on-one sales interactions, tailoring solutions to meet individual customer needs.
  • Conducted customer training for cloud solutions, enhancing product understanding and usage.
  • Operated independently, managing tasks without supervision.
  • Trained in Power BI analytics to enhance data-driven decision-making.

Customer Service Representative

TUI Musement
Cape Verde, Boa Vista
10.2024 - 04.2025
  • Trained new staff on effective methods and procedures to enhance service quality.
  • Collaborated with managers of various hotels to address guest concerns and enhance overall satisfaction.
  • Facilitated daily briefings and meetings in Danish, English and German for effective communication.
  • Issued warnings and ejections to manage visitor conduct, ensuring a safe environment for guests.

Camp counsellor

Work, play
New York
06.2024 - 09.2024
  • Monitored camper safety and well-being during all camp events, ensuring a secure environment for all participants.
  • Fostered camper participation in activities through energetic leadership, enhancing overall camp experience.
  • Organized and facilitated engaging group activities for campers and counselors during summer camp, promoting teamwork and social interaction.

Customer Service Representative

TUI Musement
Boa Vista, Cape verde
11.2023 - 05.2024
  • Resolved guest issues throughout holidays, ensuring high satisfaction and positive feedback.
  • Conducted sales and guided tours to enhance guest experiences and drive repeat visits.
  • Facilitated daily briefings and meetings in Danish and English, promoting clear communication among team members.
  • Managed visitor conduct by issuing warnings and ejections.

Waiter

Røgeri Café Faaborg
Faaborg
05.2023 - 11.2023
  • Delivered friendly service to customers, enhancing overall dining experience.
  • Managed customer interactions with professionalism, ensuring high satisfaction levels.
  • Oversaw opening and closing of establishment, guaranteeing smooth operational transitions.
  • Co-managed a team of 15, fostering collaboration to improve service delivery.

Content moderation

Concentrix
Lisbon
02.2023 - 05.2023
  • Certified in 21 of Google's privacy policies, specializing in content moderation.
  • Collaborated with international teams across 32 countries to establish and enhance operational standards in content moderation.
  • Applied knowledge of relevant laws, regulations, and industry best practices to inform content moderation decisions.
  • Reviewed and evaluated English and Danish apps on Google Play, ensuring compliance with platform standards.

Closing manager

COOP
Faaborg
09.2019 - 12.2022
  • Coordinated inventory management through strategic ordering and purchasing.
  • Directed product setup and display to enhance visual merchandising.
  • Delivered comprehensive customer service by addressing needs and inquiries.
  • Facilitated efficient end-of-day operations.

Education

AP - Degree - Financial Advisor

IBA Kolding
Kolding
06-2027

High School Diploma -

Svendborg Erhversskoler Og Gymasier
Svendborg
05-2022

Skills

  • Customer engagement
  • Customer optimization
  • Customer feedback analysis
  • Service process improvement
  • KPI monitoring and analysis
  • Problem solving
  • Microsoft Office Suite
  • Power BI
  • Project management
  • Training programs
  • Team collaboration
  • Public speaking and communication
  • Financial data analysis
  • Content management

Certification

• First Aid Certification
• Voluntary Work Experience
• Content Moderation Certification
• 3-week Spanish language course
• Soccer coach

References

  • He has shown that he is very reliable, trustworthy and adaptable., Manager of TUI Cape Verde team
  • He has shown that he is a very quick learner and has learned all aspects of his job very quickly to a very high standard., Manager of TUI Cape Verde team
  • Peter has shown great interest in learning new things. He is committed and shows great punctuality., Manager of IT Mærsk
  • Peter is very hardworking. He is proactive. He likes to take on tasks that are not his responsibility. He is stable and helpful towards other staff and customers., Manager of supermarket COOP

Languages

Danish
Native
Native
English
Proficient (C2)
C2
Norwegian
Intermediate (B1)
B1
Swedish
Intermediate (B1)
B1
German
Intermediate (B1)
B1

Timeline

Customer Service Representative

TUI Musement
05.2025 - 10.2025

Customer Service Representative

TUI Musement
10.2024 - 04.2025

Camp counsellor

Work, play
06.2024 - 09.2024

Customer Service Representative

TUI Musement
11.2023 - 05.2024

Waiter

Røgeri Café Faaborg
05.2023 - 11.2023

Content moderation

Concentrix
02.2023 - 05.2023

Closing manager

COOP
09.2019 - 12.2022

AP - Degree - Financial Advisor

IBA Kolding

High School Diploma -

Svendborg Erhversskoler Og Gymasier

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