Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patrick Mutombo

Göteborg

Summary

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

10
10
years of professional experience

Work History

Housekeeper

Clarion Hotel Draken
07.2024 - 08.2024
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Housekeeping

Best Western Äby Hotel
06.2024 - 07.2024
  • Collaborated with housekeeping staff to ensure guest rooms met cleanliness standards upon arrival.
  • Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.

Walehouse Worker

Salaula
01.2019 - 10.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.

Bar Waiter

Lavania
02.2015 - 11.2018
  • Maintained clean and organized bar area.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
  • Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
  • Communicated with guests to record orders and assess needs.

Salesman

Coner Stone
10.2017 - 12.2017
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.

Bartender

Mr Monga
01.2017 - 07.2017
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.

Education

Samhällsorientering
Andra Långgatan 19, 413 28 Göteborg

SFI C -

Iris Hadar Göteborg
Elisedal Göteborg

Diplom -

Class of Health
Domkyrkan Göteborg
2023

Damac Academy
Lusaka-Zambia
12.2017

English -

Damac Academy,Lusaka-Zamba
Lusaka
01.2017

Mathamatics -

Damac Academy
Lusaka-Zambia
01.2016

Skills

  • Packaging and Labeling
  • Picking and Packing
  • Self-Motivated and Disciplined
  • Cleaning and Organizing
  • Heavy Lifting
  • Loading and unloading
  • Order Picking
  • Attention to Detail

Languages

English
Advanced (C1)
Swedish
Elementary (A2)
Swahili
Upper intermediate (B2)
Nyanja
Bilingual or Proficient (C2)
Bemba
Bilingual or Proficient (C2)
French
Beginner (A1)

Timeline

Housekeeper

Clarion Hotel Draken
07.2024 - 08.2024

Housekeeping

Best Western Äby Hotel
06.2024 - 07.2024

Walehouse Worker

Salaula
01.2019 - 10.2019

Salesman

Coner Stone
10.2017 - 12.2017

Bartender

Mr Monga
01.2017 - 07.2017

Bar Waiter

Lavania
02.2015 - 11.2018

Samhällsorientering

SFI C -

Iris Hadar Göteborg

Diplom -

Class of Health

Damac Academy

English -

Damac Academy,Lusaka-Zamba

Mathamatics -

Damac Academy

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Patrick Mutombo