Patricia Rulle
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Waitress
Stargorod
06.2023 - 07.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
Cinema Worker
Cinamon Kino
12.2022 - 02.2023
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
- Assisted guests with ticket purchases and seating arrangements for optimal viewing experiences.
- Collaborated with team members to maintain theater cleanliness during busy periods, resulting in higher guest satisfaction ratings.
- Ensured compliance with safety regulations by monitoring theater exits, enforcing age restrictions on certain films, and addressing any hazards promptly.
- Managed inventory efficiently, ensuring adequate stock levels of food, beverages, and supplies at all times.
Hotel Receptionist
Wellton Riga Hotel
09.2022 - 10.2022
- Improved guest satisfaction by streamlining check-in and check-out processes.
- Resolved guest issues promptly, maintaining a positive reputation for the hotel brand.
- Coordinated housekeeping activities to ensure high standards of cleanliness throughout the entire property consistently met or exceeded expectations from guests.
- Reviewed guest feedback regularly, making necessary adjustments to services based on insights gleaned from comments or reviews left behind after checkout.
Sales Assistant
Apranga Group
06.2022 - 07.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
Education
Secondary School -
Balozu Vidusskola
Latvia07.2022
Skills
- Customer Service
- Attention to detail
- Excellent communication
- Payment Processing
- Conflict resolution
- Decision Making
- Patience and Tolerance
- Professional Appearance
Affiliations
- Synchronized Ice Skating
Languages
Russian
Native or Bilingual
Latvian
Native or Bilingual
English
Professional Working
Timeline
Waitress
Stargorod
06.2023 - 07.2023
Cinema Worker
Cinamon Kino
12.2022 - 02.2023
Hotel Receptionist
Wellton Riga Hotel
09.2022 - 10.2022
Sales Assistant
Apranga Group
06.2022 - 07.2022
Secondary School -
Balozu Vidusskola
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