Patricia Oliveira
Lidingo
Summary
Professional from Financial and Tech Industry with experience from organizational transformation and development within technology and Business. Broad experience in technology strategy execution , project/portfolio management and agile methodologies
Overview
21
21
years of professional experience
1
1
Certification
Work History
Strategy Operations Manager
Spotify
03.2023 - Current
- Responsible for Platform Mission and Studio level Operations management. Improved and simplified processes within 4 Studios with more than 400 people, reducing cognitive load on teams and basically increased the ability of Platform teams to continue to deliver effectively and efficiently while maintaining organisational health. As a team we have full insight over the status of studios from a financial, organisational and delivery perspective.
- Operational and Organisational Transformation
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Strategy and Planning for launch periods
- Annual Planning Goals & OKR setting
- HC planning
- Budgeting & Finance
Product Operations Manager
Farfetch
08.2020 - 03.2023
- Led a team that developed and maintained the LPM ( Lean portfolio management) an internal product that supports the strategic management process of all initiatives from discovery to delivery.
- Led operational initiatives to solve ongoing strategic operations challenges.
- Collaborated with cross-functional teams to help improve operational workflow.
- Responsible for the roadmap management, data analysis and stakeholder's and partners communication.
Agility Manager
Farfetch
08.2019 - 08.2020
- Led a team of Agile coaches, responsible for team deliveries, performance and career management.
- Promote efficiency and effectiveness working closely with Senior leadership from product and engineering to create a data informed environment.
- Drive exceptional outcomes through initiative coordination, team coaching and continuous improvement.
Agile Coach
Farfetch
07.2018 - 08.2019
- System Thinking
- Performed continuous improvements using agile methodologies
- Product development life cycle
- Data driven approach
- Manage cross functional teams/squads/tribes
using Lean Kanban principles to deliver high
quality software and products. - Apply Kata, Kaizen, Kanban, visual thinking and coaching techniques to build up evolutionary change
skills in the delivery management layer of
Agile Coach
Banco do Brasil
12.2016 - 07.2018
- Coach the Scrum Masters and
other Agile Coaches inside the International
Business Unit, implementing agile principles
and methodologies in more than 20 cross-
functional teams. - Apply lean, scrum, kanban, agile metrics, and training.
Product Manager
Banco do Brasil
12.2016 - 01.2018
- Identifying costumer needs and larger business objectives at banco do Brasil
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Reviewed customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Roadmap management and Product life cycle
Business Analyst
Banco do Brazil
04.2011 - 12.2016
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Generated business intelligence reports to inform strategic decision-making.
- Executed analysis of risks and identified risk mitigation strategies.
- Collaborated with stakeholders to identify business needs and data sources.
Software Developer
Banco do Brasil
04.2003 - 03.2011
- Worked with Natural and Cobol
- DB2 data base
- Discussed issues with team members to provide resolution and apply best practices.
- Participated in software field testing to verify performance of developed projects.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Translated customer requirements into written use cases.
Education
MBA - Software Engeneering - Agile Methodologies,
Instituto De Gestão E Tecnologia Da Informação
Brazil12.2017
Bachelor of Science - International Business
Universidade Do Sul De Santa Catarina
Brazil12.2014
Certification
Evolutive Leaders - Cuidadoria
Product Management - PM3
Product Growth - PM3
Fit for Purpose - Kanban University
Flight Levels Systems Architecture - Flight Levels Academy
Kanban System Improvement - Kanban University
Certified Scrum Master (CSM) - Scrum Alliance
Certified Scrum Product Owner (CSPO) - Scrum Alliance
Scrum Fundamentals Certified Credential
credencial code: 560846
Languages
Portuguese
Native language
English
Proficient
C2
Spanish
Upper intermediate
B2
Nos Entrelaços (company founded for young women), Consultant Pro Bono 01/2020 – 10/2021 | Brasilia,
Fit for purpose, workflow creation and management
Timeline
Strategy Operations Manager
Spotify
03.2023 - Current
Product Operations Manager
Farfetch
08.2020 - 03.2023
Agility Manager
Farfetch
08.2019 - 08.2020
Agile Coach
Farfetch
07.2018 - 08.2019
Agile Coach
Banco do Brasil
12.2016 - 07.2018
Product Manager
Banco do Brasil
12.2016 - 01.2018
Business Analyst
Banco do Brazil
04.2011 - 12.2016
Software Developer
Banco do Brasil
04.2003 - 03.2011
MBA - Software Engeneering - Agile Methodologies,
Instituto De Gestão E Tecnologia Da Informação
Bachelor of Science - International Business
Universidade Do Sul De Santa Catarina
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