Olivia Scheers

As a consultant for ICA, I worked at the cash register, handling payments, assisting customers, and ensuring a smooth checkout process. Through this work, I developed accuracy, the ability to handle stress, and a strong understanding of customer service in a fast-paced retail environment.

I worked in both the cashier and customer service departments, where I handled payments, self-service systems, and customer inquiries. The role required effective problem-solving, service skills, and the ability to manage multiple tasks simultaneously. Due to close collaboration with colleagues, I developed strong teamwork skills, which contributed to a positive customer experience.

I worked at several restaurants, including Bussola, Harrys, and restaurant bars, where I was responsible for serving, customer interaction, and managing stressful environments. To ensure good service, it was crucial to collaborate with kitchen staff and other servers, which improved my communication and problem-solving skills.

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