Dilanka Nuwangi

Experienced Executive Officer with 11+ years in Marine department, Expertise in Administration, Underwriting and managing high-value claims, risk assessment, and crossborder coordination. Adept at issuing and booking domestic insurance policies, supporting underwriters, and ensuring high-quality standards. Strong in client and broker communication, multitasking, and working efficiently in multiple systems. Demonstrates strategic thinking, accuracy, and a problem- solving mindset. Committed to continuous improvement, delivers outstanding customer service and excels in fast- paced, digitally driven environments.

• Administration Success Streamlined insurance administration processes, cutting documentation and claims handling time, improving data accuracy and interdepartmental communication.Reinsurance Success, Spearheaded successful claim recoveries exceeding LKR 30 Million annually through strategic reinsurance partnerships.
• Marine Claims Leadership, Led the Successful resolution of complex Marine Claims, collaborating with legal teams, Brokers and loss adjusters to ensure timely settlements and client satisfaction.
• Cost-effective Negotiation, Negotiated reinsurance contracts leading to 10% cost savings on premiums.