Nico Sälzler
Malmö
Summary
Forward-thinking professional from the south of Germany offering 4 years of experience working for and with innovative, and high-tech companies prioritising tasks and assessing customer needs. Fantastic organisation skills with training in after-sales areas. Lives in Malmö, Sweden to broaden horizons and pursue further interests in EU affairs, history and politics.
Overview
4
4
years of professional experience
Work History
Service Administrator
Physik Instrumente (PI) GmbH & Co. KG
07.2019 - 08.2021
- Proactively identified recurring issues from customer feedback data analysis which informed process improvements benefiting both clients' experience and operational efficiency.
- Coordinated with multiple departments to ensure timely delivery of services, improving overall effectiveness.
- Facilitated clear communication between clients and technical teams through concise documentation and effective followups.
- Trained new employees on company procedures and software systems, contributing to their rapid integration into the team.
Trainee Industrial Management Assistant
Physik Instrumente (PI) GmbH & Co. KG
09.2017 - 07.2019
- Gained practical experience in almost all of the company's administrative and technical departments and acquired theoretical knowledge, particularly in the areas of business administration, finance and accounting, economics and social studies, foreign trade, English and French
- Learned new materials, processes, and programs, such as Enterprise Planning System (ERP) or Jira quickly.
- Identified areas of improvement in current training programs and implemented necessary changes for better outcomes.
Education
Bachelor of Arts - European Studies - Politics, Societies And Culture
Malmö University
Malmö05.2024
Skills
- Performance monitoring
- Conflict resolution
- Problem-solving abilities
- Project management
- Organizational expertise
- Business Correspondence
- Administrative Management
- Event Coordination
- Analytical Thinking
- Time Management
Languages
German
Native language
English
Proficient
C2
Swedish
Upper intermediate
B2
French
Intermediate
B1
Hobbies and Memberships
Enjoy alpine medium-level ski slopes
Always down for a match on the tennis court
Travel preference for lively metropolises in Northern Europe
Member of the German Scout Association
Timeline
Service Administrator
Physik Instrumente (PI) GmbH & Co. KG
07.2019 - 08.2021
Trainee Industrial Management Assistant
Physik Instrumente (PI) GmbH & Co. KG
09.2017 - 07.2019
Bachelor of Arts - European Studies - Politics, Societies And Culture
Malmö University
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