Neringa Matuziene

• Maintained outstanding hygiene levels, ensuring customer safety and full regulatory compliance.

• Protected brand image by keeping restaurant interior presentation at an exceptional standard.

• Organised and prepared the breakfast buffet, ensuring quality presentation and timely service.

• Designed and implemented team-building initiatives to encourage upselling and achieve revenue targets.

• Strategically reviewed and planned staffing levels in line with evolving service demands.

• Ensured exceptional health and safety standards through close monitoring of daily operations.

• Recruited, trained, and supported new employees to deliver first-class customer service.

• Supervised daily cleaning operations across commercial and hospitality sites, ensuring compliance with health and safety standards.
• Coordinated and motivated cleaning staff, assigning tasks and monitoring performance.
• Trained new employees on cleaning procedures, equipment handling, and hygiene regulations.
• Managed stock levels of cleaning supplies, ensuring cost-effective usage and timely ordering.
• Conducted regular site inspections to maintain quality and client satisfaction.
• Acted as the main point of contact between management and clients, resolving issues efficiently.

• Oversaw food production processes and ensured strict hygiene control in line with regulations.
• Supervised and supported staff, ensuring smooth day-to-day operations.
• Managed staff rotas, planning workloads effectively and strategically.
• Increased team productivity through efficient staff planning, coordination, and task delegation.

• Checked stock levels, placed orders, and distributed goods efficiently to ensure uninterrupted service.

• Created and maintained attractive product displays and clear signage to enhance customer experience.

• Monitored and updated inventory databases to maintain accurate stock records.

• Replenished stock and processed deliveries promptly to maximise product availability.

• Delivered friendly, efficient customer service, resolving challenging situations professionally.

• Served customers to drive sales and ensure a high-quality dining experience.

• Assisted in training new staff to maintain service standards and improve team performance.

• Supported daily restaurant operations, including preparation and organisation for breakfast service.

• Delivered exceptional customer service, ensuring client satisfaction and repeat business.
• Provided silver service in line with high hospitality standards.
• Conducted daily inspections of premises to maintain hygiene, safety, and operational excellence.

• Coordinated daily logistics operations to ensure timely delivery and efficient workflow.

• Managed inventory, checked stock levels, and processed incoming and outgoing shipments.

• Organised and supervised warehouse activities to maintain productivity and safety standards.

• Liaised with drivers, suppliers, and clients to ensure smooth operations and accurate deliveries.

• Maintained accurate records of stock, shipments, and delivery schedules.

• Enforced health and safety compliance across the warehouse and logistics operations.

• Assisted in training new staff and supported team development for operational efficienc

• Provided high-quality customer service, ensuring guests received exceptional dining experiences.
• Assisted in daily restaurant operations, including table preparation, order taking, and service delivery.
• Maintained hygiene and cleanliness standards in compliance with health and safety regulations.
• Managed stock levels, replenished supplies, and prepared items for service.
• Supported team members during busy periods to ensure smooth operations.
• Assisted in organising special events and maintaining excellent guest relations.

• Initiated and implemented plans to improve customer relations, enhance quality standards, and boost service efficiency.
• Liaised with auditors and prepared facilities to support successful audits.
• Coached and motivated the team to increase profitability and maximise customer covers.
• Responded to customer concerns promptly and professionally, ensuring personalised service.
• Recruited high-performing staff and delivered comprehensive onboarding and training programmes.
• Reduced food waste and operating costs by refining kitchen and operational practices.