Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Affiliations
Languages
Websites
References
Timeline
Generic

Neetu Manocha

Stockholm

Summary

Dynamic SAP IT Project Manager with a proven track record at H&M, excelling in project planning and stakeholder engagement. Known for a strong problem-solving mindset, a passion for continuous learning, and a commitment to delivering business value across diverse functions such as logistics, finance, sales, store and warehousing.

Possess a growth mindset and thrive in challenging environments that demand adaptability, innovation, and cross-functional collaboration. A lifelong learner who embraces new technologies and methodologies to drive operational efficiency and organizational success.

Overview

20
20
years of professional experience
1
1
Certification

Work History

SAP IT Project Manager

H&M GBC
06.2024 - Current
  • IT Project Manager for European Logistics Network Expansion -New Warehouse Implementation
  • Planning and leading the IT warehouse implementation project from pre-study to PGLS, managing the full project lifecycle.
  • Exhibited Strong team leadership and effective collaboration with cross-functional product teams across all phases of the project lifecycle.
  • Worked closely with Business stakeholders to capture business requirements and identify process and system gaps.
  • Facilitated brainstorming workshops with all product teams to encourage open communication and resolve technical gaps and risks.
  • Managed conflict situations among stakeholders to ensure productivity and minimize delays and disruptions.
  • Act as IT and business cutover lead, responsible for preparing & executing a business go-live and ramp-up plan in collaboration with stakeholders.

SAP IT Project Manager

H&M GBC
12.2023 - 05.2024
  • IT Project Manager – On-Premise to Cloud Migration (Central Job scheduling Tool Migration from BPA to RMJ – Redwood Product)
  • Led the migration of SAP batch job execution from on-premises Solution Manager to the RMJ (Redwood) cloud platform.
  • Worked closely with vendor stakeholders throughout all project phases to ensure a seamless migration and uninterrupted business continuity, establishing clear roles and responsibilities using a RACI matrix.
  • Engaged SAP Basis architects to identify and assess potential migration risks and coordinated with vendors to develop mitigation strategies with clearly defined risk owners and actions plan like Multiple Dry runs with Zero failure.
  • Collaborated with SAP Architect from Cross Functional Domains to ensure cost optimization with Job Execution on Cloud. Optimized 25% existing Jobs.
  • Provided regular, structured communication to all impacted and influential stakeholders regarding project status, go-live readiness, and post-go-live support.

SAP IT Roll Out Lead

H&M
12.2021 - 05.2024
  • SAP Project Lead – SAP ECC/EWM Rollout | H&M (Multi-Country Implementation)
  • Led the rollout of SAP ECC and EWM Supply Chain solutions across multiple H&M warehouse locations globally.
  • Collaborated with cross-functional stakeholders from logistics, stores, merchandising, and finance, both business and IT functions.
  • Involved in S/4HANA Pre-Study during the NZDT Preparation Phase to assess project impact and identify critical business activities essential for a successful Go-Live with NZDT.
  • Planned and managed key project milestones, including scoping, development, testing, go-live, and post–go-live activities.
  • Worked with business teams to gather clear requirements and drove resolution of cross-functional gaps with multiple product teams within Business Tech (BT) to finalize solution design within defined timelines.
  • Facilitated problem-solving workshops with product teams to validate and complete design work aligned with sprints and program increment (PI) plans.
  • Conducted risk workshops to proactively identify and address project risks, ensuring timely and effective decision-making and mitigation.

Agile Project Manager Mobile App Development

H&M/ Time
06.2020 - 11.2021
  • Scaled the team from 3 to two Agile squads with a total of 16 members, delivering two mobile applications in collaboration with the Product Owner for the Instore Personal Services product team.
  • Established and matured the Scrum framework, guiding the team from the storming phase to a high-performing, norming Agile culture.
  • Facilitated all core Scrum ceremonies, including daily stand-ups, backlog refinement, sprint planning, PI planning, and sprint retrospectives.
  • Engaged with Storlens supplier for Product Backlog Prioritization and PGLS.
  • Conducted regular meetings with business stakeholders and dependent product teams to gather requirements and manage dependencies, ensuring timely delivery of APIs for the ORIS App to empower store colleagues.
  • Fostered an Agile mindset within the team, driving motivation and transparency to achieve sprint goals and deliver a minimum viable product (MVP) efficiently.

SAP GDPR Solution Responsible

H&M/ Time
04.2017 - 06.2020
  • Led E2E delivery of all new and existing business requirements related to Global Data Privacy compliance.
  • Managed project planning, requirements gathering, effort estimation, solution design, and cutover execution.
  • Coordinated with diverse business stakeholders to ensure alignment with local country-specific data protection legislation.
  • Previously served as an SAP ILM (Information Lifecycle Management) Application Expert, contributing to the ILM Product implementation project across all H&M brand customer domains together with SAP.

SAP Lead /Consultant

IBM / Time
04.2005 - 03.2017
  • Worked as SAP Master Data Consultant for ECC and CRM Master Data all requirements development, testing and Go live for Client Arla.
  • Worked as a team Lead for All integrations with SAP XI.
  • Worked as a developer for Implementation of ABAP development Reports, Enhancements and integration with other SAP System for client Chevron.

Education

Bachelor -

Computer Engineering
Haryana,INDIA
06-2004

Skills

  • Project planning
  • SAP implementation
  • Project management
  • Stakeholder engagement
  • Stakeholder management
  • Stakeholder communications
  • Communication skills
  • Conflict resolution
  • Agile methodology
  • Cross-functional collaboration
  • Team leadership
  • Problem solving
  • Workshop facilitation
  • Conflict management
  • Root-cause analysis
  • Mobile application development
  • Project scheduling
  • Scrum framework
  • Functional & business requirements
  • Staff management
  • Influencing skills
  • Adaptability
  • Coaching
  • Critical thinking
  • Active Listening
  • Cloud migration

Certification

  • PMP Certification, 2025
  • Advanced Scrum Master Certification, 2021
  • SAFE 4 Certification, 2020
  • ITIL foundation
  • SAP ABAP Certification, 2007

Accomplishments

  • Received Erling Persson Award in 2024 for complex Project Delivery on time and Successful Go Live and succeed in managing stakeholder expectation.
  • With Strong Agile Project management skills, First MVP of ORIS mobile App was launched on time in Netherland Flagship store irrespective of multiple challenges.
  • Delivered two Mobile Apps first MVP ie Rental garments and Click and Meet within 6 months of duration through strong collaboration among new team members and encouraging them to learn new skills.
  • Worked together with SAP directly and enhanced SAP ILM product to meet GDPR requirement for Retail Clients with Customer Loyalty needs with CRM and ECC which was missing in SAP ILM Product.

Languages

  • English
  • Swedish (Basic Level)

Affiliations

  • Social Media Manager
  • Consistent about Fitness .
  • Life long Learner . Curious to learn New things .
  • Party / event planner

Languages

English
First Language
Swedish
Beginner
A1

References

References available upon request.

Timeline

SAP IT Project Manager

H&M GBC
06.2024 - Current

SAP IT Project Manager

H&M GBC
12.2023 - 05.2024

SAP IT Roll Out Lead

H&M
12.2021 - 05.2024

Agile Project Manager Mobile App Development

H&M/ Time
06.2020 - 11.2021

SAP GDPR Solution Responsible

H&M/ Time
04.2017 - 06.2020

SAP Lead /Consultant

IBM / Time
04.2005 - 03.2017

Bachelor -

Computer Engineering

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Neetu Manocha