Neam Dalawe
Trollhättan
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in problematic and stressful environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
9
9
years of professional experience
Work History
Case Manager
The Swedish Insurance Fund
02.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
Vice Chairman
Swedish Election Authority
09.2014 - Current
- Monitored risks and established risk management procedures.
- Helped customers vote and made sure to keep the team motivated.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Administrator
The Swedish Migration Agency
03.2022 - 11.2022
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Gathered, organized and input information into digital database.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Education
Course 15 Hp - Introduction To Law, And Jurisprudence
University West
Trollhättan05.2021
Course - Media And Communication Science
University West
Trollhättan03.2021
Courses - High School Teaching
University of Gothenburg
Gothenburg06.2018
High School Diploma -
Angeredsgymasiet
Gothenburg06.2015
Skills
- Excellent documentation skills
- Comfortable working with EMR Systems
- Communicative skills
- Patient
- Creative
- Pedagogical
- Including
Languages
Swedish, English, Arabic, Kurdish
Native language
Timeline
Case Manager
The Swedish Insurance Fund
02.2023 - Current
Administrator
The Swedish Migration Agency
03.2022 - 11.2022
Vice Chairman
Swedish Election Authority
09.2014 - Current
Course 15 Hp - Introduction To Law, And Jurisprudence
University West
Course - Media And Communication Science
University West
Courses - High School Teaching
University of Gothenburg
High School Diploma -
Angeredsgymasiet
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