Nataliia Gorichka
Malmö
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Head of the banks additional office
Sberbank
06.2011 - 11.2022
- Planning and organizing office work
- Ensuring the fulfillment of planned indicators
- Ensuring operational and cash operations of the Additional Office
- Implementation of plans for quality indicators
- Development and testing of new products and services for clients
- Personnel management (goal setting, operational management, performance evaluation, staff motivation, mentoring).
Head of the banks additional office
Russian Standard Bank
03.2010 - 12.2010
- Ensuring operational and cash operations of the Additional Office
- Attracting customers (credit cards, insurance products, loans)
- Working with a team (training, development, motivation)
- Fulfillment of planned indicators.
Deputy head of the banks additional office
Alfa-bank
12.2007 - 01.2010
- Ensuring operational and cash operations of the Additional Office
- Monitoring the execution of instructions from the manager to employees
- Attracting clients (cards, loans, deposits)
- Implementation of plans for quality indicators (mystery shopper, customer survey)
- Ensuring the office operates within established customer service standards.
Specialist
Alfa-bank
03.2006 - 12.2007
- Services for individuals: Opening accounts, deposits, Registration and issuance of debit cards, credit cards, Corrections of personal data, Accepting payments, Making transfers (domestic and international), Working with cash - rubles, US dollars, euros Right to sign contracts ATM collection (loading/unloading cash into cassettes, loading/unloading cassettes from an ATM, reflecting transactions in the banks ATM collection software)
Education
Högre Utbildning - Finanshantering, Ekonom
Russian Presidential Academy of National Economy and Public Administration
Saint-Petersburg Ryssland06.2006
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Organization and Time Management
- Decision-Making
- Problem Resolution
Employment Terms
- Heltid
- Vanlig anställning
Languages
Ryska
Ukrainska
Engelska
Svenska
Presentation
I worked for 16.5 years in commercial banks. I started with an internship, then I was hired as a specialist, almost 2 years later I became deputy head, and for the last 12 years I have been in charge of various branches of Sberbank of Russia. I want to continue working in Sweden in the same direction, I’m ready to start from the starting position.
Personal Information
Driving License: AM B
Timeline
Head of the banks additional office
Sberbank
06.2011 - 11.2022
Head of the banks additional office
Russian Standard Bank
03.2010 - 12.2010
Deputy head of the banks additional office
Alfa-bank
12.2007 - 01.2010
Specialist
Alfa-bank
03.2006 - 12.2007
Högre Utbildning - Finanshantering, Ekonom
Russian Presidential Academy of National Economy and Public Administration