Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Nassos Tzintzis

Summary

Experienced Financial Adviser with a passion for customer excellence and a profound understanding of the Personal Banking value chain. Proven track record of consistently meeting and exceeding sales targets. A collaborative and analytical problem solver with strategic acumen, adept at solving complex problems. Demonstrates excellent communication skills and a proactive attitude. Excels in a fast-paced environment, managing multitasking effectively, and prioritizing tasks within short time-frames.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Financial Adviser

Nordea Bank
08.2021 - Current


  • Consistently achieved and surpassed sales targets for mortgage lending, savings, and pensions.
  • Actively contributed to team success through mentorship and training initiatives.
  • Excelled in achieving and exceeding annual sales targets for mortgage lending, savings, and pensions.
  • Provided expert financial advice, ensuring client satisfaction and fostering long-term relationships.


Team Collaboration & Mentorship


  • Actively contributed to team success by assisting colleagues, resolving queries, and correcting errors in daily activities.
  • Recognized knowledge gaps in the team and voluntarily initiated and conducted lectures and training sessions to bridge these gaps.


Customer Service Agent

SBAB Bank
09.2017 - 04.2019


  • Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
  • Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
  • Streamlined communication processes for improved information exchange between customers and team members.
  • Utilized strong problem-solving skills to quickly identify and address customer issues in a fast paced environment.


Education

Bachelor of Science - Economics | Focus On Marketing And Business

Karlstad University

Skills

  • Financial Consultancy
  • Strategic Thinking
  • Project Management
  • Customer Excellence
  • Analytical Problem Solving
  • Stakeholder Management
  • Team Collaboration
  • Multitasking

Languages

Swedish
Native or Bilingual
Greek
Native or Bilingual
English
Full Professional
Spanish
Elementary

Certification

Agile Fundamentals: Including Scrum & Kanban

Business analysis fundamentals - Ecba, CCBA, CBAP endorsed

Latest 6.0 Scaled Agile Framework (SAFe-6)
Stakeholder Management for Project Managers
Effective Communication Skills: Stakeholder Analysis
Facilitating Succesfull Hybrid Meetings
Software Development from A-Z - Beginners Complete guide

Timeline

Financial Adviser

Nordea Bank
08.2021 - Current

Customer Service Agent

SBAB Bank
09.2017 - 04.2019

Bachelor of Science - Economics | Focus On Marketing And Business

Karlstad University
Nassos Tzintzis