Summary
Work History
Education
Skills
Languages
Software
Work Availability
Quote
Work Preference
Affiliations
Accomplishments
Interests
Certification
Timeline
Generic
Naomi Marlina Lee

Naomi Marlina Lee

Executive assistant and Administrative officer
Nynäshamns ,Stockholm

Summary

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Work History

E commers business assosiate

Twindent AB
Stockholm, Sweden
2024.01 - Current
  • Enhanced client relationships by conducting regular meetings and providing valuable insights on business trends.
  • Boosted client satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Collaborated with cross-functional teams to ensure seamless coordination of projects and initiatives.
  • Provided valuable input on product development based on extensive knowledge of customer needs and preferences.

Executive assistant and Administrator officer

VÅrt Nya Hus AB
Solna, Stockholm, Sweden
06.2022 - 03.2024
  • Produced accurate office files, updated spreadsheets, to support executives and boost team productivity.
  • Gathered documents, data to prepare issues for discussion and reports for review.
  • Used advanced software to prepare documents, reports.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Checked non-functional office equipment, troubleshot issues and independently resolved concerns to maintain team productivity.

Stock Trader

SEMESTA INDOVEST
BOGOR
07.2015 - 12.2020
  • Maintained relationships with clients long term.
  • Assessed hourly market conditions to look for hedge and arbitrage opportunities.
  • Delivered expert analysis of market conditions by gathering key data, analyzing trends, creating reports and offering comprehensive evaluations.
  • Devised detailed hedge and trade strategies for specific trades.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Restaurant Owner

RUMAH MAKAN IBU CUCUU
BOGOR
06.2012 - 06.2015
  • Managed payroll, daily deposits and cost controls.
  • Set employee schedules, delegated work and monitored food quality and service performance.
  • Recruited, hired and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and 5 employees.

Executive Team Leader, Sales Floor

E TRADING SECURITIES
BOGOR, Indonesia
02.2009 - 05.2011
  • Mentored employees to help improve skills and enable team members to become peak performers on job.
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Recruited and hired talented individuals bringing depth and experience to organization.
  • Conducted regular meetings with team to discuss issues, concerns and updates.

Restaurant Waitress

RM.TAMAN PALEM
BOGOR
07.2008 - 12.2009
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Completed credit payments via card processing systems
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Bakery Cashier

Roti mungil
BOGOR
12.2006 - 06.2008
  • Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
  • Maintained safe food handling standards at all times.
  • Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
  • Offered every customer exceptional service and learned regular customers' preferences.

Boutique Sales Associate

RUMAH MODE
BANDUNG
06.2004 - 11.2006
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Guaranteed top guest experience through customized servicing, identifying and addressing individual needs.

Education

GED -

Nynäshamn Campus
Sweden
01.2023 - Current

High School Diploma -

SMK BM DHARMA BHAKTI
Jakarta
06.2004

BBA - Business And Managements

Maradinata University
Bandung, Indonesia
2008.Aug - 2011.Aug

Skills

  • Attention to Detail
  • Computer Proficiency and Microsoft Office
  • Engaging with Diverse Customers
  • Meeting Sales Goals
  • Building Customer Relationships
  • Exceptional customer service
  • Cash register operation
  • Event Coordination
  • Master Calender Management
  • Customer Relationship Management
  • System Administration
  • QA Tools
  • Technical Support
  • Documentation
  • Scheduling
  • Bookkeeping and Basic Accounting
  • Arrange Business Meetings
  • Trade Executions
  • Administrative Support
  • Accounts Administration
  • Monthly Financial Statements

Languages

Indonesian
Native language
English
Advanced
C1

Software

Finance software ; Fortnox, Vismaspcs

Administration and CRM ; Lime Go , HubSpot , Timezynk, Gorgias System

Ms Office, Google Drive, Spreadsheet

Social Media ,Canva, JavaScript, html, phyton

Calendly, Google calendar, AI Systems,

Amazon, etsy , shopipy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Work Preference

Work Type

Part Time

Work Location

HybridRemote

Important To Me

Work-life balanceFlexible work hoursPaid sick leavePersonal development programsWork from home optionCareer advancement

Affiliations

  • Amazon assosiate, Uppromote , Affiliatly

Accomplishments

  • Supervised a team of 30 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issues through consumer testing.
  • Conflict Resolution - Responsible for handling customer account inquiries, and accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Interests

Dancing, Hiking ,Martial Art, Traveling

Certification

  • Broker-dealer representative License - WPPE (wakil perantara pedagang efek)- Indonesia 2008
  • Certified Lead Agent E-commerce- Gorgias Academy - 2024
  • Certified Admin Power E-commerce- Gorgias Academy - 2024
  • Certified Support Agent Power Bigcommerce- Gorgias Academy - 2024

Timeline

E commers business assosiate

Twindent AB
2024.01 - Current

GED -

Nynäshamn Campus
01.2023 - Current

Executive assistant and Administrator officer

VÅrt Nya Hus AB
06.2022 - 03.2024

Stock Trader

SEMESTA INDOVEST
07.2015 - 12.2020

Restaurant Owner

RUMAH MAKAN IBU CUCUU
06.2012 - 06.2015

Executive Team Leader, Sales Floor

E TRADING SECURITIES
02.2009 - 05.2011

BBA - Business And Managements

Maradinata University
2008.Aug - 2011.Aug

Restaurant Waitress

RM.TAMAN PALEM
07.2008 - 12.2009

Bakery Cashier

Roti mungil
12.2006 - 06.2008

Boutique Sales Associate

RUMAH MODE
06.2004 - 11.2006

High School Diploma -

SMK BM DHARMA BHAKTI

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Naomi Marlina LeeExecutive assistant and Administrative officer