Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nadja Karas

Nadja Karas

Stockholm

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Hotel At Six
05.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Meetings & Events Ambassador

Hotel At Six
10.2022 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.

Education

Bachelor of Arts - Montenegrin Language And South Slavic Literarure

University of Montenegro
Niksic
01.2022

Skills

  • Front Desk Operations
  • Guest Registration
  • Issue Handling
  • Hospitality Service
  • Administrative Skills
  • Team Collaboration

Languages

Serbian
Native language
English
Upper intermediate
B2
Swedish
Elementary
A2

Timeline

Front Desk Receptionist

Hotel At Six
05.2023 - Current

Meetings & Events Ambassador

Hotel At Six
10.2022 - Current

Bachelor of Arts - Montenegrin Language And South Slavic Literarure

University of Montenegro

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Nadja Karas