Nadiia Miroshnyk

• Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability.
• Increased product sales by designing new menus and training employees on salesmanship.

• Breakfast and Christmas table service.

• Conducted inventory of supplies, liquor and beer.
• Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
• Developed schedules for bartenders, servers and other staff members.

• Greeted customers and provided excellent customer service.

• Hall servise organization

Opening a new restaurant as a manager.

Work with objections and proposals, work with CRM system and KPI, checklist formation, purchase of brand products, take.

Assistance to the HR department in student recruiting.

• Took an active part in the opening of two restaurants as a head waitress.Received training and conducted lectures on service quality standards. Worked closely with the marketing team to develop concepts for guests.Handled objections and proposals.

• Providing a high-quality service, communication with the guests, and management of the work of waiters.

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Maintained inventory of liquor, beer, wine, and other beverage items.