My Ritzén

• Identified, prioritized, and mitigated security threats originating from our XDR platform, contributing to the overall cyber resilience of the organization
• Acted as project lead for the assessment and implementation of a security function to be used across the organization.
• Improved and created processes to increase productivity and streamline workflows within the team.

• Reviewing and updating documents for timely approval and accessibility to the appropriate stakeholders.
• Leading a project aimed at reducing backlogs across multiple departments
• Training a new colleague in risk management, due diligence, and related tasks.
• Working closely to our Head of Information Security, supporting with client responses, audits, and other closely related tasks.

Technical coordination

• Managed incoming due diligence questionnaires and provided responses for all clients.
• Communicated with various business units to obtain necessary information for due diligence responses.
• Assisting/coordinating the ISO 27001 certification incl. maintenance and preparations
• Managed meeting planning, maintenance and preparations for capacity planning, annual risk reviews InfoSec meetings and such

Risk Management

• Produced and filed risk reports to inform senior management of current activities and progress with investigations.

• First and second line technical support at a company providing logistical services.
• Managed incoming request from private and corporate clients via email and phone
• On call duty.

• Managed check-in, luggage and flight itinerary updates.

• Provided customer service, operated cash register, managed invoices, calculated correct orders and performed inventory controls.