Muhammad Taufiq Bin Alias
Klang,Selangor
Summary
Dynamic operations professional with a constructive mindset and strong interpersonal communication skills, adept at enhancing efficiency at Emirates Supply Chain SDN BHD. Proven track record in problem resolution and collaboration, significantly reducing fulfillment errors while ensuring compliance with regulations. Committed to driving productivity and customer satisfaction through innovative solutions.
Overview
4
4
years of professional experience
Work History
Operations Assistant Cum Forwarding
C & P Logistic SDN BHD
10.2023 - Current
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Forwarders facilitate the process of clearing goods through customs officials by ensuring compliance with import/export regulations.
- Prepared and delivered operational performance reports to inform management.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
Admin Box Picking
Emirates Supply Chain SDN BHD
07.2022 - 11.2022
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Monitor the entire activity of "Docking & Undocking Containers"
Order Picker
Emirates Supply Chain SDN BHD
04.2022 - 06.2022
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
- Printed labels, packaged boxes, and loaded into outbound containers.
Inbound Gate Checker / Box Picking Co-Worker
Emirates Supply Chain SDN BHD
02.2021 - 04.2022
- Inventoried receivable finished goods at gate.
- Unloaded transport trucks at gate and placed flats in appropriate areas.
- Loaded empty pallets and plastic storage shells for return to manufacturing locations.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
SIJIL PELAJARAN MALAYSIA (SPM)
SMK DATO HAMZAH
Pandamaran, Pelabuhan Klang , SelangorSkills
- Constructive mindset
- Creative problem resolution
- Collaborative team player
- Interpersonal communication skills
- Analytical problem solving
Languages
English
Intermediate (B1)
Malay
Bilingual or Proficient (C2)
Timeline
Operations Assistant Cum Forwarding
C & P Logistic SDN BHD
10.2023 - Current
Admin Box Picking
Emirates Supply Chain SDN BHD
07.2022 - 11.2022
Order Picker
Emirates Supply Chain SDN BHD
04.2022 - 06.2022
Inbound Gate Checker / Box Picking Co-Worker
Emirates Supply Chain SDN BHD
02.2021 - 04.2022
SIJIL PELAJARAN MALAYSIA (SPM)
SMK DATO HAMZAH
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