Muhammad Bilal Asghar

• Provide direction and feedback to workers during shifts
• Plan employee shifts and assign tasks
• Manage time outs and manage last minute absences
• Train and coach new employees
• Inspect equipment and communicate the need for repairs or replacements to management
• Check cash drawers and prepare bank deposits
• Ensure health and safety standards are followed
• Address customer and employee complaints
• Promote and maintain a positive work environment.
• Monitored workflow to improve employee time management and increase productivity.

• Undertaking commercial negotiations
• Managing new business pitches
• Drive sales of credit cards through banks to sell Credit Cards
• Drive Productivity, manage costs of acquisition and ensure compliant sourcing processes
• Build and nurture relationships with the branch managers, key employees and the Regional Managers
• Single point of contact for all issues that the branches face for their day to day operations
• Update the branches on all approvals, declines, incentives earned etc
• Train and motivate key branch employees to Cross Sell Credit cards
• Train and motivate Branch Relationship executives and Managers
• Responsible for increasing approval rates through right sourcing
• Ability to manage teams, motivate and grow sales executives
• Monitor and develop sales teams, ensure sales force effectiveness
• Compliance with legal requirements, Bank regulations, policies and professional codes
• Drive sales of credit cards through banks to sell Credit Cards.
• Maintained knowledge on banking products and distribution to provide optimal service support.
• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Participated in staff meetings to discuss innovative strategies to improve services.
• Participated in industry events and trade shows to promote products and services.
• Facilitated workshops and seminars to educate customers on product features and benefits.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.

• Evaluated situations and delivered targeted solutions using various tools and resources.
• Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
• Developed complete business plans and operational strategies for new and existing business.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Led restructuring of organization internal processes, resulting in improved performance.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Designed and implemented risk management system to identify and mitigate potential risks.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Created and managed project plans, timelines and budgets.

• Mastech global is a well-known business services firm
• Being a business consultant it provides worldwide development business opportunities, incorporation of companies, setup new companies, PRO services Recruitment and training of employees, immigration matters, helping client to establish their business from start to end including selection of the offices, types of business and all other relevant setup procedure in UAE, GCC, and worldwide
• We hold strong association with the business community of UAE and other GCC countries which help our clients to get a proper knowledge of business market and trends locally and internationally, it offers opportunity to growing companies and established companies
• Responsibilities: Determining and clarifying strategies and operational problems via consultation
• Helping new clients in formation of a new company in free zones and Lcc
• Helping the client to make a business plan and execute plan afterwards
• Franchising services
• Banking assistance to the customers in terms of opening accounts and other banking services.

• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Evaluated customer needs and feedback to drive product and service improvements.
• Educated staff on organizational mission and goals to help employees achieve success.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Frequently inspected production area to verify proper equipment operation.
• Conducted regular reviews of operations and identified areas for improvement.
• Developed effective improvement plans in alignment with goals and specifications.
• Devised and implemented processes and procedures to streamline operations.

internship

Manage current deposit operations and retail banking operations and products, including management and support of the deposit processing platform.

Implement new product processes and procedures as management dictates including cash related functions.

Adhere to compliance and operational risk controls in accordance with Bank and regulatory standards, policies and practices and to report/correct control weaknesses, compliance breaches and operational defects.

Custody of new cheque books and ATM cards for customer delivery.

Issuance of new cheque books to client after fulfilling all requirements including entering into the cheque book register and in the Symbol system software.

Reconcile all the transaction at the day end through matching vouchers with the daily transaction statement.

Signature on all daily account opening form by the day end and keeping their SS card in safe custody.