Mst Sharnaly Khatun
Svetsarvagen, Kallhall,AB
Summary
A great experience with 1 year and 10 months of expertise at Pizza Hut, Bangladesh. Skilled in Food Safety Compliance, Inventory Management, and Financial Reporting, complemented by strong leadership and communication skills. I am eager to apply my problem-solving abilities and teamwork spirit to drive success and enhance operational efficiency. Excited about the opportunity to bring a passion for excellence to a new team. My skills include Leadership, Operational Management, Customer Service, and Financial Oversight.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Pizza Hut
Dhaka
08.2022 - 06.2024
- Provided customers with product information and resolved their issues in a timely manner.
- Resolved customer complaints regarding services or products in a professional manner.
- Performed data entry tasks related to sales, returns, accounts receivable.
Education
Master of Pharmacy - Drug Discovery & Development
Uppsala University
Uppsala, SwedenSkills
Communication and handling customer problem
Packaging and handling pizza cuttable
Telephone order taking
Maintaining 4 MOT & 10 MOT
Handled order efficiantly, possessed transactions and maintain accurate cash handling
Languages
Bengali
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Urdu
Elementary (A2)
A2
Affiliations
- Reading book
- Traveling
Certification
- A grade licensed Pharmacist
- certified computer expertise
Timeline
Customer Service Representative
Pizza Hut
08.2022 - 06.2024
Master of Pharmacy - Drug Discovery & Development
Uppsala University
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