Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Mostafa Selim

Mostafa Selim

Malmo

Summary

Proven to excel in high-volume dining, I significantly enhanced guest satisfaction and loyalty at Mahalle by mastering menu memorization and fostering warm customer relationships. Skilled in both cash handling and service prioritization, my approach led to notable improvements in service quality and operational efficiency, contributing to a positive and memorable dining experience.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

Mahalle
06.2023 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.

Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Industrial Mechatronics - Mechatronics Engineer

Egyption Chinese University
Egypt

Skills

  • Cleanliness
  • Service Quality
  • Food presentation
  • Order Accuracy
  • Guest Relations Management
  • Relationship Building

Languages

English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Swedish
Beginner (A1)

Timeline

Restaurant Waiter

Mahalle
06.2023 - Current

Industrial Mechatronics - Mechatronics Engineer

Egyption Chinese University
Mostafa Selim