Summary
Overview
Work history
Education
Skills
Languages
Work availability
Quote
Timeline
Generic
Mostafa Hashemi

Mostafa Hashemi

Vaxjo,Kronoberg County

Summary

Passionate marketing enthusiast looking for a challenging full-time role to grow and develop skills. Dedicated to excelling in marketing, eager to contribute to innovative strategies, and keen on continuous learning and professional development.

Overview

3
3

Years of education

Work history

Sales representative

Jack & Jones
Vaxjo
05.2021 - Current
  • Resolved customer concerns promptly to maintain satisfaction.
  • Built lasting relationships with clients through customer service interactions.
  • Collected and processed payments.
  • Presented the latest merchandise to prospective buyers.

E-Commerce Store Owner

Own brand
Vaxjo
05.2023 - 09.2023
  • Applied digital marketing tactics to drive business growth and awareness, such as Facebook, Instagram and Google.
  • Enhanced new product awareness by posting engaging images to company websites and social media accounts.
  • Assessed operational performance, evaluating KPIs to identify and resolve underperforming areas.

Customer Retention Specialist

Gota Energi
Gothenburg
09.2018 - 09.2020
  • Identified customer issues and provided mutually beneficial solutions.
  • Presented loss and challenge reports enabling strategy improvements.
  • Negotiated tactically to achieve positive client and business outcomes.
  • Diffused conflict to resolve complaints patiently and professionally.
  • Maximised customer retention through upselling and cross-selling.

Education

Bachelor of Business Administration - Marketing

Linnaeus University
Vaxjo, Kronoberg County
08.2021 - 05.2024

Skills

  • Customer Relationship Management (CRM)

Experience in building and maintaining customer relations, both in virtual and real-world contexts

  • Value Creation

Capability to contribute to the creation of value in customer relationships through effective marketing strategies

  • Digital Marketing Communication

Proficient in developing and implementing marketing communication strategies in the digital age

  • Strategic Thinking

Ability to think strategically about marketing initiatives and create plans that contribute to long-term value and customer satisfaction

  • Problem-Solving
  • Adaptability

Flexibility to adapt marketing strategies to different contexts, whether virtual or traditional, to meet evolving consumer expectations

  • Communication Skills

Communication skills to effectively convey marketing messages and engage with customers across various channels

  • Analytical Skills

Capability to analyze marketing trends, consumer data, and campaign performance to inform strategic decision-making

  • Consumer Behavior Analysis

Ability to analyze and understand consumer behaviour, considering psychological and experiential factors

  • Experiential Marketing

Proficiency in designing marketing strategies that focus on creating memorable and immersive experiences for consumers

  • Sensory Marketing

Skill in identifying and incorporating sensory elements into communication strategies to enhance brand messaging

  • Virtual Interaction and Engagement

Understanding of virtual communication strategies and the ability to engage with customers in online environments

  • Problem-solving

Languages

Swedish
Fluent
English
Upper intermediate
Persian
Native

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

E-Commerce Store Owner

Own brand
05.2023 - 09.2023

Bachelor of Business Administration - Marketing

Linnaeus University
08.2021 - 05.2024

Sales representative

Jack & Jones
05.2021 - Current

Customer Retention Specialist

Gota Energi
09.2018 - 09.2020
Mostafa Hashemi