Monica Fares
Gothenburg,Sweden
Summary
Energetic, hardworking, and reliable student seeking a flexible labourer role. Well-versed in strong communication and organisation skills, as well as seeking solutions to problems and applying extensive analytical knowledge to findings. I enjoy working in a team environment as well as on individual projects. I believe I'm able to thrive in any role due to my ability to adapt and learn quickly.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Store manager/clerk
Gift Stores
New Jersey, USA
06.2022 - 01.2024
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Persuaded customers with no intention of purchasing by using product selection, upselling, and offering discounts to increase sales.
- Fostered positive relationships with customers to enhance loyalty and retention.
Head Manager
Olympic Flame Restaurant
New Jersey, USA
06.2021 - 09.2023
- Trained and mentored large waitstaff teams, offering support and guidance to increase service efficiency
- Adhered to quality expectations and standards.
- Encouraged repeat business by presenting clean and welcoming dining environment.
Waitress
Cyrano Restaurant
Gothenburg
03.2023 - 06.2023
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Created a friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
Graphic Designer
Freelance
01.2020 - 01.2023
- Created innovative design packages as part of on-brand marketing materials
- Worked with clients to define marketing and design vision for various graphic design projects.
- Met client deadlines through excellent workload planning and prioritisation.
Sales Representative
BN Intl.
01.2019 - 11.2022
- Cultivated long-term relationships with clients to accurately quote prices and terms, achieving customer objectives
- Negotiated and closed deals with minimal required support from sales and finance managers.
- Carried out active selling from initial customer greeting.
Education
Diploma of Higher Education - American Diploma
Pioneers Intl. School
Alexandria, Egypt 09.2016 - 05.2021
Doctor of Medicine - Dental Medicine
Pharos University
Alexandria, Egypt 09.2021 - 03.2023
Skills
- Graphic design
- Sales Management
- Marketing Experience
- Product and service knowledge
- Communication and teamwork
- Retail sales
- Customer service
- Loss prevention
Languages
English
Proficient (C2)
Arabic
Proficient (C2)
French
Intermediate
Swedish
Elementary
Affiliations
- Interested in fashion designing
Accomplishments
Co-authored well-known local clothing brands like Juvenile, Wahm, and labelled
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Waitress
Cyrano Restaurant
03.2023 - 06.2023
Store manager/clerk
Gift Stores
06.2022 - 01.2024
Doctor of Medicine - Dental Medicine
Pharos University
09.2021 - 03.2023
Head Manager
Olympic Flame Restaurant
06.2021 - 09.2023
Graphic Designer
Freelance
01.2020 - 01.2023
Sales Representative
BN Intl.
01.2019 - 11.2022
Diploma of Higher Education - American Diploma
Pioneers Intl. School
09.2016 - 05.2021
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