Moline Kabasa
Västerås
Summary
Energetic and reliable with natural ability to thrive in fast-paced environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Strong team player adept at adapting to changing demands and consistently meeting targets. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Backorder Recovery Handler and Region Support Coordinator
Volvo Construction Equipment
10.2023 - 03.2024
- Quick solving of urgent backorders approximately 50 per day for Volvo CE products involving relevant networks with suppliers, materials planners and service centers around the world
- Proactively keep customers informed and follow up on Estimated Time of Arrival to the central distribution center in Gent
- Act with customers in mind and be dedicated to meet internal and external customer expectations
- Use new technologies to improve performance
- Represent Backorder Recovery team in different development projects
- Drive activities to develop our supply chain connected to backordered parts and driving continuous improvements within the function
- Facilitate morning meetings occasionally with at least 15 team members.
Administration Assistant Intern
NKT Technology Consulting AB
09.2023 - 10.2023
- Prepares and supports internal and external visits
- Participates in the introduction of new employees
- Documentation at various meeting forums
- Assist in preparing presentations and other documents
- Maintain and organize site records and files
Customs Declarant Intern
Volvo Car Corporation
10.2022 - 03.2023
- Responsible for the daily Transactions work to submitting approximately 30 import declarations per day.
- Analysis of Customs transactions work using the INET and MIC systems
- Daily research on improvement opportunities with customs dealings
- Participation in the everyday meetings by providing an update on the customs transactions daily processes
- Liaison with the cross functional teams such as warehouse team and logistics team to ensure clarity on documentation
- Handling various issues and communication with the third parties and supplier via emails, calls and teams.
Customer Service Agent
National Handling Services (International Airport, Zimbabwe)
01.2018 - 02.2019
- Pro-actively participate in preparation of flight packets, inward & outward flight manifests, flights general declaration and managing the tracking of lost baggage
- Training attaches and assists colleagues in performing different customer service duties
- Coordinate with airlines and make public address announcements to keep passengers informed
- Checking-in and boarding passengers and assisting special passengers whilst ensuring satisfaction
Education
Masters - Logistics and Transport Management
Gothenburg University
01.2022
BSc hon degree - Marketing Management
Women’s University in Africa
01.2018
Skills
- Proficient in SAP, SPISS and Stata
- Proficient in Microsoft Office and Power BI
- Skilled in Qlik Sense and PTV Route Optimizer
- ShipIT express transport booking system
- Skilled in MIC Customs, and INET Systems
- Customer service
- Creative problem solving
- Inventory coordination
Accomplishments
- Collaborated with team of 4 in a project resulting in a publication titled: Toward Supply Chain 4.0 and How Disruptive Technologies Help. International Journal on Emerging Technologies, 11 (5), 197-204 · Aug 17, 2020
Languages
Swedish:
Intermediate (B1)
English:
Bilingual or Proficient (C2)
Shona
Bilingual or Proficient (C2)
References
References available upon request
Timeline
Backorder Recovery Handler and Region Support Coordinator
Volvo Construction Equipment
10.2023 - 03.2024
Administration Assistant Intern
NKT Technology Consulting AB
09.2023 - 10.2023
Customs Declarant Intern
Volvo Car Corporation
10.2022 - 03.2023
Customer Service Agent
National Handling Services (International Airport, Zimbabwe)
01.2018 - 02.2019
BSc hon degree - Marketing Management
Women’s University in Africa
Masters - Logistics and Transport Management
Gothenburg University
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