Miyuru Gamage
Shift Leader, Dominos Pizza
Helsingborg
Summary
Hardworking and goal-driven hospitality professional with strong leadership and customer service skills. Began working at Domino's Pizza in October 2023 as a delivery rider and was promoted within three months to shift leader, and currently serves as a senior shift leader. Proven ability to manage teams, handle high-pressure situations, and maintain smooth operations during busy hours. Committed to delivering excellent service, improving team performance, and ensuring a positive customer experience. Now seeking new opportunities to grow within the restaurant industry.
Overview
6
6
years of professional experience
Work History
Shift Leader
Domino's Pizza
10.2023 - Current
- Started as a delivery rider and promoted to shift leader within 3 months, currently working as senior shift leader
- Handle the store in peak hours
- Ensure food safety, hygiene, and company standards are consistently maintained
- Manage inventory levels and assist with stock orders
- Supervise and coordinate team members during shifts to ensure efficient operations
- Handle customer inquiries and resolve complaints professionally
- Open and close the store, including daily reports
Manager
Mix Match Restaurant
04.2019 - 08.2021
- Managed day-to-day operations of a busy family restaurant, including front-of-house and kitchen coordination
- Provided excellent customer service and handled complaints to maintain a welcoming dining experience
- Monitored food quality, hygiene, and safety standards in compliance with local regulations
- Cash handling and daily reporting
- Maintained a clean and welcoming environment that encouraged customers to return, supporting sustained sales growth
Education
High School Diploma -
Thurstan College
Colomco 04.2001 -
Skills
Handling rush hours
Team Work
Adaptability
Fast & Efficient work pace
Customer Service
Communication
Timeline
Shift Leader
Domino's Pizza
10.2023 - Current
Manager
Mix Match Restaurant
04.2019 - 08.2021
High School Diploma -
Thurstan College
04.2001 -
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