Summary
Overview
Work History
Education
Skills
Timeline
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Miyuru Gamage

Shift Leader, Dominos Pizza
Helsingborg

Summary

Hardworking and goal-driven hospitality professional with strong leadership and customer service skills. Began working at Domino's Pizza in October 2023 as a delivery rider and was promoted within three months to shift leader, and currently serves as a senior shift leader. Proven ability to manage teams, handle high-pressure situations, and maintain smooth operations during busy hours. Committed to delivering excellent service, improving team performance, and ensuring a positive customer experience. Now seeking new opportunities to grow within the restaurant industry.

Overview

6
6
years of professional experience

Work History

Shift Leader

Domino's Pizza
10.2023 - Current
  • Started as a delivery rider and promoted to shift leader within 3 months, currently working as senior shift leader
  • Handle the store in peak hours
  • Ensure food safety, hygiene, and company standards are consistently maintained
  • Manage inventory levels and assist with stock orders
  • Supervise and coordinate team members during shifts to ensure efficient operations
  • Handle customer inquiries and resolve complaints professionally
  • Open and close the store, including daily reports

Manager

Mix Match Restaurant
04.2019 - 08.2021
  • Managed day-to-day operations of a busy family restaurant, including front-of-house and kitchen coordination
  • Provided excellent customer service and handled complaints to maintain a welcoming dining experience
  • Monitored food quality, hygiene, and safety standards in compliance with local regulations
  • Cash handling and daily reporting
  • Maintained a clean and welcoming environment that encouraged customers to return, supporting sustained sales growth

Education

High School Diploma -

Thurstan College
Colomco
04.2001 -

Skills

Handling rush hours

Team Work

Adaptability

Fast & Efficient work pace

Customer Service

Communication

Timeline

Shift Leader

Domino's Pizza
10.2023 - Current

Manager

Mix Match Restaurant
04.2019 - 08.2021

High School Diploma -

Thurstan College
04.2001 -

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Miyuru GamageShift Leader, Dominos Pizza