Mikael Pellkvist

Härnösand,Västernorrland County

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Goal-focused Waiter well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service.

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

years of professional experience

years of post-secondary education

Work history

waiter

Marcus Lövroth

Nyadal, Västernorrland County

05.2020 - Current

Delivered quality service by providing warm and welcoming environment.
Covered large parties and events, anticipating planning and staffing needs.
Advised on food and drink choices based on customer preferences.
Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
Helped bar staff prepare garnishes and mix cocktails during busy bar periods.

Education

restaurant and the food program

härnösands gymnasium

Härnösand, Västernorrland County

01.2018 - 06.2021

Skills

Menu knowledge
Spirits, wine and food service
Efficient under pressure
Highly responsible and reliable
Interpersonal skills

Upbeat, outgoing and positive
Table service
Section management
Food and beverage knowledge

Languages

Swedish

Native

English

Advanced

Timeline