Mercè Dorca Rabat

• greeting passengers as they board and exit the plane
• showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled
• serving meals and refreshments
• checking the condition and provision of emergency equipment and information for passengers
• demonstrating emergency equipment and safety procedures
• administering first aid
• dealing with emergencies
• supplying passengers with newspapers, magazines and in-flight entertainment
• selling duty-free commercial goods and pursuing sales targets
• producing written flight reports after completing a journey.

● Welcoming, guiding and organising the circulation and flow of the public

● Instructing visitors to the sales area and indicating the location of the different activities available at the centre

● Check the correct working order of the different exhibition elements and report any incidents.

● Reminding visitors of the basic rules of the museum (photographs, signs) and of the site.

● Ticket sales

● Cash box control

• making and serving drinks, cooking and serving food and maintaining a clean and friendly environment. Assist other Bartenders, such as stalking, serving drinks, taking orders. Cook meals to order as well as mixing and serving drinks.

● Customer service

● Sales

● Advice and orientation to the customer

● Book and literature section