Detail-oriented Assistant Manager offers more than 2-years progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
9
9
years of professional experience
Work History
Assistant Manager
King Food AB (Burger King)
Skövde, Vastra Gotaland County, Sweden
09.2021 - Current
Provided leadership and direction to restaurant employees.
Assisted in recruiting, training, and scheduling staff members.
Ensured compliance with health and safety regulations.
Monitored customer service standards and took corrective action when needed.
Supervised food preparation, ordering of supplies, and inventory control.
Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
Analyzed operational costs and made recommendations for cost savings.
Developed marketing strategies to attract new customers.
Prepared monthly financial reports for upper management review.
Maintained entire look of restaurant, keeping it clean and inviting at all times.
Took immediate responsibility for issues and found effective solutions for swift resolution.
Medarbetare/Arbetsledare
Nordic Service Partners (Burger King)
Karlstad, Sweden
12.2018 - 08.2021
Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
Assigned duties and shifts to restaurant staff according to workload requirements.
Trained new employees on restaurant policies and procedures.
Conducted regular inspections of the premises to ensure cleanliness, proper maintenance and attractive displays.
Resolved customer complaints regarding food quality or service issues promptly and courteously.
Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
Cleaned and sanitized kitchen equipment, utensils and work stations.
Assistant Marketing Manager
Rangpur Distilleries & Chemicals Ltd.
Dhaka, Bangladesh
05.2016 - 08.2018
Conducted market research to identify potential customers and target demographics.
Prepared monthly progress reports on marketing activities and results achieved.
Developed and implemented marketing plans for new product launches.
Created and managed campaigns to increase brand awareness.
Analyzed customer feedback data to identify areas of improvement in services or products.
Collaborated with other departments to coordinate branding efforts across the company.
Executive (Sales & Marketing)
F.F. TRADING CORPORATION
Dhaka, Bangladesh
01.2015 - 04.2016
Developed and implemented sales strategies to target potential customers.
Created and distributed promotional materials to increase brand awareness.
Monitored customer satisfaction levels through surveys and feedback mechanisms.
Coordinated with marketing team to create effective campaigns for products or services.
Conducted market research to understand customer needs and preferences.
Education
BBA - Marketing
ASA University Bangladesh
Dhaka, Bangladsh
2013
College - Arts And Humanities
Kushtia Islamia College
Kushtia, Bangladesh
2008
High School Diploma -
Moshan Secondary School
Kushtia, Bangladesh
2006
Master Programme in Marketing - Business Marketing
Karlstad University
Karlstad, Sweden
Skills
Recruiting and Interviewing
Employee Performance Evaluations
Task Delegation
Cost Reduction
Business Development
Retail Operations
Staff Training and Development
Microsoft Office Expertise
Google Drive
Business Development Understanding
Cost Control
Promotional Planning
Staff Management
Product Branding
Customer Relationship Management (CRM)
Sales and Marketing
Team Motivation
Languages
Bengali
First Language
Swedish
Upper Intermediate
B2
English
Advanced
C1
Timeline
Assistant Manager
King Food AB (Burger King)
09.2021 - Current
Medarbetare/Arbetsledare
Nordic Service Partners (Burger King)
12.2018 - 08.2021
Assistant Marketing Manager
Rangpur Distilleries & Chemicals Ltd.
05.2016 - 08.2018
Executive (Sales & Marketing)
F.F. TRADING CORPORATION
01.2015 - 04.2016
BBA - Marketing
ASA University Bangladesh
College - Arts And Humanities
Kushtia Islamia College
High School Diploma -
Moshan Secondary School
Master Programme in Marketing - Business Marketing
Karlstad University
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