Mayuri Birari

Dun & Bradstreet Sweden AB — Assistant Project Manager.

• Act as the Assistant Project Manager of the core project team, coordinating cross-functional experts in design, test development, product engineering, and testing.
• Manage project stakeholders and customer expectations, ensuring customer concerns, risks, and requirements are anticipated, documented, and resolved proactively.
• Continuously communicate project status, risks, and deviations, and escalate gaps to the plan when needed.
• Contribute to the development and improvement of project delivery methods, tools, and best practices within the team.
• Prepare and maintain timely reports and documentation for project deliveries and follow-up.
• Schedule weekly and monthly follow-ups with Tech Leads and product owners.

• Building modern solutions using Java/Spring Boot and Kotlin/Ktor.
• Design, develop, and implement solutions for web and mobile platforms, ensuring a seamless user experience.
• Monitor and troubleshoot INFOTORG products, ensuring high availability and quick resolution.
• Integrated APIs to enhance data flow between systems and applications.
• Collaborated with frontend developers to ensure seamless application functionality.
• Integrated third party APIs into the backend system for additional features and functionality.
• Assisted in debugging application issues related to the back-end systems.
• Collaborate with cross-functional teams to integrate applications and infrastructure for upgrades.
• Updating myself on industry best practices, experiencing AI promoting Copilot and ChatGPT for IntelliJ code enhancements, and everyday work.

• Experience in application development using Java, Microservices, REST APIs, and Spring Boot.
• Good knowledge of JUnit testing frameworks.
• Experienced with database technologies: MySQL, MongoDB.
• CI/CD pipelines, Docker, and Kubernetes.
• Collaborated closely with project managers, designers, and other developers in order to complete tasks efficiently and effectively.
• Understanding of cloud platforms (AWS, Azure).
• Troubleshot and resolved technical issues in existing applications to improve functionality.

ServiceNow Developer(ITSM)

• Worked as a ServiceNow developer with a strong knowledge of JavaScript, HTML, CSS, SQL, JSON, XML, REST/SOAP, and Web Services.
• Handle weekly meetings with project leads and incident/change managers for discussions of clients' requirements and feasibilities.
• Configure the ServiceNow platform to ensure effective operations.
• Handle a complex development and integration with ServiceNow to enhance system functionality.

ITIL Certified.

• Managed a ticketing system to track user requests effectively.
• Facilitated communication between users and technical teams to resolve issues.
• Coordinated with TechTeams as required for resolution of complex technical problems.
• Handle customer/vendor escalations, and resolve issues within the timeframe.
• Collaborated with other teams within the organization such as network engineering or system administration teams to resolve complex technical challenges.