Matea Okmaca
Sundbyberg,AB
Summary
Enthusiastic and detailed-oriented, seeking an entry-level position to contribute creative skills, strong attention to detail and a strong focus on delivering innovative solutions to meet client objectives. Proficient in Adobe Creative Suit and passionate about delivering impactful visual solution. I work both independently and in a team. I appreciate any feedback because I believe that this is the only way to make progress. Loving to work as a Assistant, proficient in MS Office. Dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes.
Overview
10
10
years of professional experience
Work History
Virtual Assistant
Victorios LTD
03.2024 - Current
- Managing multiple tasks simultaneously, such as talking on the phone, navigating computer systems, and resolving customer issues.
- Managing schedules, appointments, and travel arrangements
- Handle email correspondence
- Assisting in daily administrative tasks including filing, data entry and document management. Assisting in preparation of reports
Office Assistant
Mi Stone D.o.o.
01.2022 - 01.2024
- Assist in the preparation of design proposals, reports, and presentations for client meetings
- Manage communication with clients, contractors, and vendors, ensuring effective collaboration
- Utilized AutoCAD skills to create detailed 2D models and technical drawings.
Provide exceptional customer service
Eyeclub d.o.o.
07.2022 - 04.2023
- Provide exceptional customer service by assisting customers in selecting and trying on sunglasses
- Educate customers on lens technology, UV protection, and style trends
- Creating engaging and shareable content, including images, graphics via Instagram and Facebook.
- Managing the administrative tasks, such as creating prices, communication with suppliers, monthly reports
Handle costumer inquiries
OPG Ajda
05.2014 - 07.2021
- Handle customer inquiries, process transactions, and facilitate special orders with a strong emphasis on customer satisfaction
- Assist customers in selecting jewelry pieces
- Manage and curate content for the firm's Instagram account, creating engaging posts and stories to increase brand visibility
- Create and update website content.
Barista
Bonus Ugostiteljstvo j.d.o.o.
12.2015 - 05.2016
- Prepare and serve a variety of coffee and tea beverages
- Collaborate with team members to ensure efficient daily operations, from opening to closing.
- Contacting suppliers
Education
Associate of Arts - Graphic Design
Algebra
Pula, Croatia03.2024
Certificate - CAD Specialist
Algebra
Pula, Croatia02.2022
Skills
- Active listener with a strong ability to understand and address the needs of others
- Empathetic approach to team collaboration and problem-solving
- Graphic Design (Adobe Creative Suite: Photoshop, Fresco)
- Strong Attention to Detail
- Invoicing and Billing, document preparation
Languages
Croatian
Proficient
C2
Italian
Proficient
C2
English
Advanced
C1
Spanish
Intermediate
B1
Timeline
Virtual Assistant
Victorios LTD
03.2024 - Current
Provide exceptional customer service
Eyeclub d.o.o.
07.2022 - 04.2023
Office Assistant
Mi Stone D.o.o.
01.2022 - 01.2024
Barista
Bonus Ugostiteljstvo j.d.o.o.
12.2015 - 05.2016
Handle costumer inquiries
OPG Ajda
05.2014 - 07.2021
Associate of Arts - Graphic Design
Algebra
Certificate - CAD Specialist
Algebra
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