Marta Raidna
Lund
Summary
Confident hospitality professional interested tourism and sustainability, with experience in high-volume restaurants, bars, and ski instruction across Estonia, Austria, and Sweden. Strong ability to stay calm under pressure, learn quickly, and succeed in fast-paced environments. Currently studying Economy and Society at Lund University and bringing a background in leadership, teamwork, and problem-solving from competitive sports.
Overview
5
5
years of professional experience
Work History
Waitress
Elite Hotel Ideon
11.2025 - Current
- Gave exceptional dining experiences through attentive service, and product knowledge.
- Managed customer inquiries and resolved issues to enhance satisfaction levels.
Certified Ski Instructor
Die Skischule
12.2022 - Current
- Improved ski technique for students by making personalized lesson plans and incorporating progress feedback.
- Managed group dynamics effectively while having students from different nationalities.
Class Representative
Lundaekonomerna
09.2024 - 05.2025
- Facilitated communication between students and faculty to enhance academic support.
- Collaborated with diverse groups to address student concerns and feedback effectively.
Waitress (Summer Job)
Hell Hunt
06.2024 - 08.2025
- Delivered exceptional service in a high-volume bar, efficiently managing multiple tables and large groups.
- Collaborated with kitchen and bar staff to ensure accurate and timely order delivery, contributing to customer satisfaction.
Waitress, barman
Kapas
12.2022 - 03.2023
- Made, poured, and served our guests drinks at a fast-paced restaurant in the Alps.
- Maintained a clean and orderly bar, managed bar inventory, and placed orders as needed.
Waitress, barman
Al Mare Grill
09.2022 - 12.2022
- Served dining guests in a fast-paced, popular restaurant for breakfast, lunch, and dinner, as well as private parties and catering events.
- Managed to maintain high customer service standards through our busy lunchtimes, when we had 50 to 100 orders in an hour.
Marketing Manager
Student Firm “ÕF Fenviy”
09.2021 - 06.2022
- Developed and implemented marketing strategies to enhance brand awareness.
- Boosted sales performance through the creation of engaging promotional materials.
Customer service, cook
Wrap’n’roll Wrap Cafe
07.2020 - 06.2022
- Fulfilled customer orders, including from people in person, and also from delivery apps.
- Prepared raw materials to cook over 30 menu items, from wraps and fries, to smoothies and juices.
- Trained new team members on cooking techniques and kitchen procedures.
Education
Bachelor of Science - BSc Economy and Society
Lund University
Lund, Sweden06-2026
Skills
- Coping with stressful situations
- Fast learner
- Time management
- Research note-taking
- Teamwork responsibility
- Problem-solving
- Strong multitasking
Accomplishments
- Certified Austrian Ski Instructor
- Winner of a youth startup competition “Ideelabor” (2019)
- Estonian U17 & U19 football national team captain
- 3x Estonian champion in football
Languages
English
Native or Bilingual
Estonian
Native or Bilingual
Timeline
Waitress
Elite Hotel Ideon
11.2025 - Current
Class Representative
Lundaekonomerna
09.2024 - 05.2025
Waitress (Summer Job)
Hell Hunt
06.2024 - 08.2025
Certified Ski Instructor
Die Skischule
12.2022 - Current
Waitress, barman
Kapas
12.2022 - 03.2023
Waitress, barman
Al Mare Grill
09.2022 - 12.2022
Marketing Manager
Student Firm “ÕF Fenviy”
09.2021 - 06.2022
Customer service, cook
Wrap’n’roll Wrap Cafe
07.2020 - 06.2022
Bachelor of Science - BSc Economy and Society
Lund University