Hi, I’m
MARIO NOVAK
Sales manager
Stockholm,Kista
Summary
Passionate sales representative with more then 10 years experience in sales,logistic,fashion and music.
Overview
21
years of professional experience
Work History
Nelco Contact Ab
Warehouse worker
06.2017 - Current
Job overview
- Remained committed to adding to my knowledge and skills base
- Treated company property and equipment with the utmost care and respect
- Responded positively to staff feedback, and adjusted strategies accordingly
- Worked well with other assemblers to ensure time efHciency and clear communication
- Oandled each product and package with care and precision
JDStockholm, Sweden
Sales Associate
06.2024 - 12.2024
Job overview
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Hugo BossStockholm, Sweden
Sales Associate
09.2023 - 03.2024
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Zara Mall of ScandinaviaStockholm, Sweden
Cashier
01.2017 - 05.2019
Job overview
- Worked well with other employees to ensure proper running of the inventory department
- Dreeted customers with a smile and encouraged feedback pertaining to their shopping experience
- Aaintained up to date knowledge of all retail promotions
Delt papir d.o.o.Zagreb, Croatia
Warehouse Manager | Promoted to Commercial and sales representative for the eastern part of Croatia
06.2009 - 01.2017
Job overview
- Worked with the mission of the company in mind and served as a dedicated and enthusiastic part of the sales team
- Aanaged other Warehouse Workers and worked with team leaders to enhance productivity
- Aaintained, inspected, and organi&ed the warehouse
- Provided excellent customer service at all times
- Presented sales, revenue, and expenses reports to management teams
- Focused on being punctual, hardworking, and reliable
- Provided customers with relevant information and suggestions
- Consistently developed new and forward thinking business plans
Pitch Vinyl ShopZagreb, Croatia
Owner
05.2013 - 05.2014
Job overview
- Record store owner
Lantea Grupa d.d.Zagreb, Croatia
Assistant of a Brand manager for Emporio Armani Croatia
08.2007 - 06.2009
Job overview
- Oandled work logs and the organi&ation of employee Hles
- Zed recruitment efforts and training of new employees
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Successfully handled visual merchandising, and worked to promote company vision
- Gssisted with recruitment and training of new employees, while also monitoring the productivity of current employees
- Encouraged employees to do their best, and increased store productivity immensely
- Worked to provide optimal browsing and buying experiences for all visitors and customers
- Remained informed and up to date on the current stock and offerings
Heruc d.d.Zagreb, Croatia
Head of Men Department at Heruc Galeria fashion store
06.2004 - 08.2007
Job overview
- Gssisted Senior Euyer with all assigned duties related to the cultivation of new clothing and accessory lines
- Worked to understand the desires and needs of customers
- Aaintained record of product performance to determine future purchases
- Collaborated with marketing professionals and creative directors to ensure the brand and mission of the company was honored
Education
Trade School
Comercialist
01.2002
Skills
- Problem-solving
- Team collaboration
- Excellent people skills
- Relationship building
- Sales expertise
Languages
Croatian
German
English
Swedish
Spanish
Beginner (A1)
Hobbies and Interests
- Snowboarding
- Tennis
- Basketball
- Football
- Swimming
Personal Information
- Place of Birth: Zagreb
- Date of Birth: 09/08/83
- Nationality: Croat
- Driving License: b,f,g,m category, Forklift permit
Dj
Music is passion and love
Timeline
Sales Associate
JD
06.2024 - 12.2024
Sales Associate
Hugo Boss
09.2023 - 03.2024
Warehouse worker
Nelco Contact Ab
06.2017 - Current
Cashier
Zara Mall of Scandinavia
01.2017 - 05.2019
Owner
Pitch Vinyl Shop
05.2013 - 05.2014
Warehouse Manager | Promoted to Commercial and sales representative for the eastern part of Croatia
Delt papir d.o.o.
06.2009 - 01.2017
Assistant of a Brand manager for Emporio Armani Croatia
Lantea Grupa d.d.
08.2007 - 06.2009
Head of Men Department at Heruc Galeria fashion store
Heruc d.d.
06.2004 - 08.2007
Trade School
Comercialist