Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Mountaineering
Additional Information
Timeline
Hi, I’m

Marie Helene Johansson. MBA

Strategy Managment, Business Development Manager, Sales Manager. Retail.
Ekerö
Marie Helene  Johansson. MBA

Summary

An MBA graduate of Maastricht School of Management (MSM). Majored in Strategic Performance Management.


Launched the first Apple stores in the Middle East. $12 MM per annum in sales.


Lead and coached a team of 75 employees.


Managed the operations of 12 business units.


Forward-thinking Operations Specialist bringing 20 years of expertise in Sales, leadership, operations. for Retail sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in cost control and increasing profit.


Business start up with expertize in retail stores opening procedure.

Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences.


Fluency in English and Arabic, conversational in French and Swedish.

Overview

26
years of professional experience

Work History

NA
Dubai

Consultant Manager
01.2015 - Current

Job overview

  • Day trading: NYSE and London session.
  • ETF investment long term.
  • Crypto short and long term.
  • Foreign Exchange (Forex) trading currency. Technical and fundamental.
  • Created portfolio for retirement tracking major index funds and global bonds with $1 M.
  • Developed strategic component development plans to support future projects.

OM
Dubai

Business Development Manager
01.2012 - 12.2020

Job overview

  • Created and launched new brand.
  • Exhibition and event participation.
  • E-commerce, created online store. Managed 50 orders monthly.
  • Created organization's mission and vision statements for use by employees.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.

Gulf Greetings
Dubai

Retail Area Manager
01.2007 - 01.2009

Job overview

  • Reduced turnover 35% by enhancing training, motivation and engagement strategies with all employees.
  • Supervised 12 location, managed team of 75 employees. Maintaining contractual, compliance and reporting requirements for all areas and assets.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Exceeded sales forecast figures by 10% regularly through superior customer care.
  • Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Increased profits through effective sales training, troubleshooting P&L areas and training new managers on web-based collecting system and key sales tactics.
  • Dedicated to expanding client bases by building lasting relationships.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
  • Reduced turnover 20% by enhancing training, motivation and engagement strategies with all employees.
  • Exceeded sales forecast figures by 10% regularly through superior customer care.
  • Managed inventory and reduced shrinkage by 20 % through detailed monitoring of daily operations and stock.

IMC Middle East, MDS Group
Dubai

Retail Manager
01.2004 - 01.2007

Job overview

  • Launched first Apple Store in Middle East.
  • Implemented policies and procedures for $12 MM annual revenue-producing retail establishment.
  • Recruited and trained team members, as well as supported other departments with mentorship.
  • Liaised with management to establish quality standards and develop budget.
  • Monitored adherence to cost control measures, theft effectively reducing waste 15%.

Giorgio Armani. Yves Saint Laurent
Dubai

Sales Representative
01.2003 - 01.2004

Job overview

  • Increased sales by 20% offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Expanded customer base and boosted profit within product line

Liwan Gulf Environmental Consultancy
Abu Dhabi

Human Resources Assistant
01.2000 - 01.2003

Job overview

  • Organized new employee orientation schedules for new hires.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Assisted with on-boarding process of 150 new hires yearly.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Recruited and screened qualified potential employees.

Education

Maastricht School of Management
Maastricht, The Netherland.

MBA from Strategic Performance Management, Business Administration
03.2017

American University
Kuwait

Diploma from Diploma in Business Administration
06.2010

Centre De Langues Et D'etude Technique, Lebanon
Beirut, Lebanon.

Accountant (Bookkeeping) from Accounting
1999

University Overview

General accounting, bookkeeping (1 year training in parallel with the 3rdyear of study)

Skills

  • Strategic Performance Management
  • Crisis management
  • Leadership skills
  • Attentive to details
  • Analytical Thinking
  • Process Optimization
  • Change Management
  • Business Planning
  • Cultural Awareness
  • Attention to Detail
  • Project Leadership
  • Honesty and Integrity
  • Strategic Consulting
  • Cross-Cultural Communications
  • Sales Representation
  • Luxury Retail
  • Environmental Consulting
  • Financial Consulting
  • Work Planning and Prioritization
  • Forecasting and Reporting
  • Reports and Documentation
  • Cost Analysis
  • Client Requirements Assessment
  • Performance Assessment

Accomplishments

Successfully climbed 4 of the 7 summits of the world:


Languages

Arabic
Native language
English
Proficient
C2
French
Intermediate
B1
Sweden
Intermediate
B1

Mountaineering

Aconcagua, Argentina. South American Continent. 6,961m altitude.

Mount Kilimanjaro, Tanzania. Highest in the African Continent. Altitude 5,895m.

Mount Elbrus , Russia. Highest in the European Continent. Altitude 5,642 m.

Carstensz Pyramid , Indonesia (New Ghinea) Australasia Continent . Altitude 4,884m.

Additional Information


https://www.linkedin.com/in/marie-helene-johansson-mba-b6781323a/

Timeline

Consultant Manager

NA
01.2015 - Current

Business Development Manager

OM
01.2012 - 12.2020

Retail Area Manager

Gulf Greetings
01.2007 - 01.2009

Retail Manager

IMC Middle East, MDS Group
01.2004 - 01.2007

Sales Representative

Giorgio Armani. Yves Saint Laurent
01.2003 - 01.2004

Human Resources Assistant

Liwan Gulf Environmental Consultancy
01.2000 - 01.2003

Maastricht School of Management

MBA from Strategic Performance Management, Business Administration

American University

Diploma from Diploma in Business Administration

Centre De Langues Et D'etude Technique, Lebanon

Accountant (Bookkeeping) from Accounting
Marie Helene Johansson. MBAStrategy Managment, Business Development Manager, Sales Manager. Retail.