Margit Sedó Dahlstedt
Amsterdam - Netherlands
Summary
With nearly three years of experience in social media and community management, I specialize in creating intent-driven content that drives engagement and growth across platforms like Instagram, TikTok, and Discord. I leverage data-driven insights to optimize content strategies, achieving measurable results such as a 50% growth in followers and boosting engagement rates by up to 4%. By building strong online communities and collaborating with cross-functional teams, I ensure brand consistency, increase visibility, and drive positive audience interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Freelance Social Media Community Manager
Social Element
Remote - United Kingdom
10.2024 - Current
- Managed online communities for global brands, including Visa and PlayStation, ensuring positive interactions and reducing negative feedback through effective strategies that promoted a safer and more inclusive online environment.
- Analyzed data to optimize content strategies, tailoring messaging to community needs and aligning initiatives with overall brand objectives.
- Collaborated with cross-functional teams to maintain brand consistency, adapt to industry trends, and enhance engagement across social media platforms.
Social Media & Community Manager
TicketSwap
Amsterdam
01.2022 - 07.2024
- Led Instagram campaigns, increasing followers by 50% in one year by optimizing content strategy, and engaging key audiences.
- Created social media assets, including posts and stories featuring live events and backstage coverage, ensuring consistent brand messaging, and supporting marketing goals.
- Collaborated with event partners to create co-branded posts, boosting visibility on Instagram.
- Used SEO techniques to write targeted short copy on Instagram and TikTok, improving discoverability and engagement.
- Promoted partner events through weekly agendas and ticket giveaways, achieving a 3-4% engagement rate, and increasing interactions by 200-300 per post.
- Analyzed social performance monthly, using insights to optimize content and engagement.
- Compiled weekly 'Top 10 Events' for multiple countries on the website, increasing event visibility and click-through rates.
- Maintained strong relationships with partner events, ensuring smooth integration into the content calendar, and consistent visibility across social media.
- Cross-collaborated with internal teams (Product and Partnerships) to ensure that social media strategies aligned with overall business goals and supported key company initiatives.
- Managed and grew a TikTok account, sharing a mix of user-generated content, POV videos, and live event coverage, driving higher engagement and visibility.
- Monitored community sentiment, and adjusted engagement strategies to maintain a positive environment.
- Worked with content creators to expand TicketSwap’s presence and visibility through community interactions.
- Managed a 1,000-member Discord community, encouraging engagement with exclusive content, like Q&As and studio sessions with electronic music artists.
Education
Diploma of Education - Strategic Communication & PR
Berghs School of Communication
Stockholm - Sweden07-2016
Bachelor of Arts - Communication Studies
Vesalius College
Brussels - Belgium12-2014
Skills
- Social media strategy
- Content creation
- Community management
- Online moderation
- SEO copy
- Campaign analysis
- Cross-functional communication
- Community building
- Analytics reporting
- Data analysis
- Project management
- Canva
- Sprout Social
- Contentful
- Amplitude Analytics
- Looker
- Discord
Certification
- Digital Marketing Growth Programme 2024
- SEMrush SEO Fundamentals
Languages
English
First Language
Swedish
Proficient (C2)
C2
Spanish
Intermediate (B1)
B1
Portuguese
Proficient (C2)
C2
Timeline
Freelance Social Media Community Manager
Social Element
10.2024 - Current
Social Media & Community Manager
TicketSwap
01.2022 - 07.2024
Diploma of Education - Strategic Communication & PR
Berghs School of Communication
Bachelor of Arts - Communication Studies
Vesalius College
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