Marcus Dimmock
Crawley,West Sussex
Summary
Senior learning and development professional with extensive experience in full-cycle program development and data-driven strategies. Achievements include enhancing learning effectiveness by 50% in assessment success and boosting B2B sales by 60% through targeted skills training and coaching. Creatively leading initiatives that drive measurable results and improve organizational performance.
Overview
20
20
years of professional experience
Work History
Learning and Development Partner
Self-Employed
08.2025 - Current
- Developed and delivered professional/leadership development programs and facilitated individual and team development sessions using blended, innovative techniques.
- Led L&D strategy through data and needs analysis to evaluate and drive continuous process improvement in rapidly changing high-growth businesses and industries.
- Reduced mandatory training time-to-completion by 30% by managing end-to-end L&D lifecycle and diagnosing business needs.
- Cultivated a culture of continuous learning by curating content playlists, promoting platform usage, and designing/managing 'casual learning' events such as fireside chats and podcasts.
- Administered core learning platforms, managing course enrolment, monitoring usage, and reporting data to increase engagement and support continuous improvement.
- Created scalable and adaptable content for audiences of over 10,000 learners.
- Key clients include AstraZeneca (Pharmaceutical), The British Heart Foundation (Charity) and Input/Output Group (AI, Blockchain and IT SAAS specialists).
Senior Learning Experience Consultant
Nazaré
01.2022 - 08.2025
- Consulted and advised on learning strategy and approaches including learning platform use and curriculum management.
- Delivered learning programmes tailored to client needs across various industries, consistently adhering to budget constraints.
- Led a development team of designers to create holistic learning solutions which were within budget and deadlines.
- Enhanced learning intervention effectiveness by 50% through comprehensive learning needs analysis.
- Developed skill and competency frameworks to facilitate learner development and align with organisational objectives.
- Delivered and facilitated live, in-person and virtual learning events for senior and high performing audiences.
- Presented solution proposals and their benefits to senior leadership.
Learning and Development Partner
Self-Employed
09.2021 - 01.2022
- Specialised in talent and succession planning, leadership and growth learning content for senior leadership.
- Established clear learning objectives through comprehensive learning needs analysis.
- Developed a range of effective and engaging learning resources to meet varied needs of client businesses.
- Led a development team of five designers to create holistic learning solutions 100% within budget and deadlines.
- Designed, interpreted, and developed storyboards and scripts into engaging learning resources.
- Cultivated stakeholder relationships to improve communication and generate business referrals.
Senior Learning and Development Consultant
Vitality UK
London
05.2017 - 09.2021
- Created and delivered face-to-face and remote training sessions on management consultancy, business development, sales skills, diversity and inclusion and product/systems training.
- Developed online training resources and packages using eLearning tools like Articulate 360, Camtasia, and Go Animate to enhance learner engagement.
- Increased business to business sales through skills training using various methodologies and ongoing coaching by 60%.
- Managed projects from concept to delivery, overseeing two learning consultants to ensure timely and effective outcomes.
- Cultivated relationships with stakeholders to facilitate effective communication and collaboration across projects.
- Maintained and developed 100% accuracy in T&C compliance data.
Regulated Learning Consultant
NatWest Group
London
05.2006 - 05.2017
- Created a fully compliant training curriculum for a full mortgage advice department covering eight distinct roles.
- Ensured knowledge of regulatory developments by promptly developing and implementing training updates.
- Developed financial advice training resources and packages in collaboration with high-level stakeholders to enhance training effectiveness.
- Managed and coordinated four regular adviser and manager training events per month, receiving 97% positive attendee feedback.
- Delivered effective training for sales skills, management development, systems, and qualifications.
- Supported programme and authorisation development through regular coaching and professional development events, fostering ongoing improvement.
Education
Diploma - Learning Design and Delivery
Training Association of Professionals (TAP)
Coventry06-2012
Level 3 Certificate - Financial Services (General Route)
Chartered Insurance Institute (CII)
London01-2017
Level 4 Diploma - Advanced Mortgage Advice
Chartered Insurance Institute (CII)
London01-2016
Level 3 Certificate - Mortgage Advice
Chartered Insurance Institute (CII)
London01-2013
Diploma - Condensed Learning Delivery and Design
Mind Gym
London09-2010
Level 3 Certificate - Life and Pensions
Chartered Insurance Institute (CII)
London10-2017
A-Levels - Performance Arts
College of Richard Collier
Horsham06-2000
Skills
- AI adoption and implementation
- Blended learning
- Data analysis
- Digital learning
- Change management
- Coaching and facilitation
- E-learning development
- Instructional design
- Leadership development
- Learning strategy
- LMS management
- Media production
Timeline
Learning and Development Partner
Self-Employed
08.2025 - Current
Senior Learning Experience Consultant
Nazaré
01.2022 - 08.2025
Learning and Development Partner
Self-Employed
09.2021 - 01.2022
Senior Learning and Development Consultant
Vitality UK
05.2017 - 09.2021
Regulated Learning Consultant
NatWest Group
05.2006 - 05.2017
Diploma - Learning Design and Delivery
Training Association of Professionals (TAP)
Level 3 Certificate - Financial Services (General Route)
Chartered Insurance Institute (CII)
Level 4 Diploma - Advanced Mortgage Advice
Chartered Insurance Institute (CII)
Level 3 Certificate - Mortgage Advice
Chartered Insurance Institute (CII)
Diploma - Condensed Learning Delivery and Design
Mind Gym
Level 3 Certificate - Life and Pensions
Chartered Insurance Institute (CII)
A-Levels - Performance Arts
College of Richard Collier