Marco Giammona

• Increased trading profits by implementing effective risk management strategies and optimizing trade execution.
• Monitored market trends and developed strategies to capitalize on potential opportunities.
• Developed profitable trading strategies by conducting thorough market analysis and identifying trends.

Providing second line support to CS for Sportbook related enquiries;
- Monitor odds changes using different monitoring tools;
- Manually reviewing and processing incoming bets requests;
- Assist the technical team with identifying any issues related to Sportsbook Operations;
- Settling all required markets in a timely manner;
- Report any suspected fraudulent betting activity to the Team and Payments/Fraud Department directly

- Compiling and setting odds for a different variety of sporting events with special focus on football
- Analyze competitors and investigate on market trends to enhance the sportbook product
- Assist other departments such as Customer Service to solve customer complaints and/or investigate on risk checks on the behalf of the Fraud & Payment
- Monitor customer performances and bet limits
- React promptly to the odds market movements after checks through appropriate tool systems such as Betradar

- Monitor customers betting behaviour
- Observe market movements in order to keep the odds updated
- Scheduling Sportbook events and settling results
- Answering the Customer Service queries regarding the sportbook product

- Greeting and welcoming new players to the table
- Explain the rules of the game when needed
- Exchange paper currency for playing chips or coin money.
- Calculate and pay winnings or collect losing bets as established by the rules and procedures of a specific game
- Conduct gambling games such as dice, roulette, cards, following all applicable rules and regulations.
- Provide customer service in order to improve the gambling experience

- Obtains orders and establish new accounts by planning and organizing daily work schedule
- Adjusts content of sales presentations by studying the type of sales outlet or trade factor
- Focus sales efforts by studying existing and potential volume of dealers
- Submit orders by referring to price lists and products
- Keeps management informed by submitting activity and results reports, such as daily call reports and weekly work plans
- Monitor competitors by gathering current marketplace info