Maksida Tiric

• Logistics coordinator, booking transport
• Handling administrative tasks such as answering emails and handling
  documents. In addition to that, solving all problems that may arise
• Coordination with different departments and supply chain

• Helping in the organizing the store, purchase of all necessary
• Store places in very busy touristic area, helping with language skills
• Participant in promotional offers and discounts to peak customer interest.
• Working with direct contact with clients

• Implementation of marketing and sales strategies
• Coordination with different departments
• Customer care and high quality service
• Social media site responsible

• Responsible for enforcing processes, purchase of material and procedures
• Coordination with various departments
• Handling payments, sell of excursions, safety boxes
• Handling administrative tasks such as answering emails, calls
• Daily contacts with the owners and guests and management team

Resolved customer questions, issues and complaints efficiently

• Collaborated with hotel teams to create exceptional and enjoyable experiences for guests.
• Maintained excellent guest satisfaction by assisting guests with tasks, promptly dealing with requests and solving complaints.