Madeleine Erps
30570 Ormega Way Oak Creek, CO
Summary
Highly organized employee with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
6
6
years of professional experience
Work History
Regular Babysitter
Individual Families
06.2018 - Current
- Ensured safety and well-being of children by diligently supervising indoor and outdoor playtime.
- Facilitated open communication with parents to discuss child progress, needs, and concerns regularly.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Handled meal preparation tasks for children, adhering to specific dietary restrictions when necessary.
- Implemented bedtime routines consistently, promoting healthy sleep habits for children in care.
- Provided transportation to extracurricular activities, ensuring punctual arrival and safe travel.
- Cared for multiple siblings simultaneously while maintaining a balanced attention to each individual child's needs.
- Supported emotional well-being of children by providing attentive listening skills and empathetic guidance during difficult times.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
Front Desk Receptionist
Steamboat Fit
06.2022 - 07.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined studio operations for improved productivity with effective organization and communication skills.
- Expedited check-in procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Managed member feedback and questions, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
- Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
- Boosted employee productivity by maintaining a clutter-free gym space through efficient organization and waste disposal.
- Ensured a safe gym environment by timely reporting of potential hazards or maintenance needs to management.
Junior Ski Coach
Steamboat Springs Winter Sports Club
11.2021 - 03.2023
- Enhanced athlete performance by personalizing needs of the athlete and incorporating innovative coaching techniques.
- Collaborated with other coaches to develop cohesive training strategies, resulting in improved overall team performance.
- Established strong relationships with athletes'' families, maintaining open lines of communication regarding progress and expectations.
- Boosted team morale through effective communication, goal-setting, and fostering a supportive team environment.
- Followed comprehensive strength and conditioning programs to improve physical fitness and reduce injury risk for athletes.
- Made engaging activities for young athletes to both have fun and develop skills.
Education
High School Diploma -
Steamboat Springs High School
Steamboat Springs, CO05.2025
Skills
- Role Modeling
- CPR Certified
- Reliability and punctuality
- Patience and Empathy
Languages
English
Native language
Timeline
Front Desk Receptionist
Steamboat Fit
06.2022 - 07.2023
Junior Ski Coach
Steamboat Springs Winter Sports Club
11.2021 - 03.2023
Regular Babysitter
Individual Families
06.2018 - Current
High School Diploma -
Steamboat Springs High School
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