Diane Yasmine
Summary
Detail-oriented and a results-driven team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Terminal Operations Intern
Riga Coach Terminal
11.2023 - 03.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within the terminal environment, applying learned concepts directly to relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Assistant Preschool Teacher
JULES VERNE RIGA FRENCH SCHOOL
12.2021 - 03.2024
- Assisted in the preparation of instructional materials, ensuring resources were readily available for each lesson.
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
- Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
- Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
Management Assistant
GREAT SA
02.2019 - 01.2020
- Holding and Following up the Executive Director's Agenda.
- Created and updated records and files to maintain document compliance.
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Increased client satisfaction through prompt response to inquiries and resolution of issues.
- Organizing meetings of the staff and management.
Sales Assistant Intern
HIGHER INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP
12.2018 - 02.2019
- Enhanced customer satisfaction through providing personalized recommendations and attentive customer service.
- Visits of various high schools for prospection.
- Increased sales by engaging with customers and identifying their specific needs.
- Contributed to a positive team environment with strong communication and collaborative skills.
- Organized company files and created support system to decrease workload and increase productivity.
Receptionist Intern
ORANGE CAMEROON
08.2016 - 08.2017
- Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
- Reduced wait times for appointments by efficiently handling walk-ins and identifying gaps in the schedule for same-day bookings.
- Contributed to a positive work environment by maintaining a professional demeanor when interacting with clients, colleagues, and supervisors.
Education
Master of Science - Transport And Logistics
Transport And Telecommunication Institute
Riga, Latvia07.2024
Bachelor of Science - Marketing
Higher Institute of Management And Entrepreneurship
Douala, Cameroon07.2019
Skills
- Teamwork and Collaboration
- Strong Communication and Interpersonal Skills
- Fast Learner
- Problem-Solving
- Multitasking and Organization
- Goal-Oriented
- Project Management
Languages
French
Native language
English
Advanced
C1
Swedish
Beginner
A1
Timeline
Terminal Operations Intern
Riga Coach Terminal
11.2023 - 03.2024
Assistant Preschool Teacher
JULES VERNE RIGA FRENCH SCHOOL
12.2021 - 03.2024
Management Assistant
GREAT SA
02.2019 - 01.2020
Sales Assistant Intern
HIGHER INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP
12.2018 - 02.2019
Receptionist Intern
ORANGE CAMEROON
08.2016 - 08.2017
Master of Science - Transport And Logistics
Transport And Telecommunication Institute
Bachelor of Science - Marketing
Higher Institute of Management And Entrepreneurship
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