Machiko Nakano
Stockholm
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
24
24
years of professional experience
Work History
Recruiting Coordinator
ServiceNow Japan G.K.
03.2021 - 06.2024
- Serve as Subject Matter Expert in Talent Acquisition Operations
- Handle tasks ranging from scheduling high-volume interviews to expertly onboarding new hires
- Provide support coordination of recruitment projects and related services to supervisors, hiring managers, and recruitment team members
- Assist with identifying issues affecting recruitment and implement recruitment activities to continuously improve the process
- Pioneer the rollout of a red-carpet experience, ensuring unparalleled candidate and new hire experience.
Recruiting Coordinator, Consumer TA (temp)
Amazon Japan G.K.
08.2019 - 02.2021
- Schedule interviews, working directly with candidates and agencies
- Assist program manager tasks in the coordination of projects and take on administrative duties.
Administrative
NPO Animal Refuge Kansai
05.2012 - 07.2019
- Plan and implement office procedures, improving working conditions for the staff
- Coordinate education programs, developing educational programs for students of all ages at schools and kindergartens in the Tokyo area
- Proofread and translate documents, newsletters, brochures, and the website
- Approach potential corporate sponsors with convincing presentations, resulting in the organization's selection for CSR by several multinational corporations and pro bono provision of a new database
- Assist in the design and population of a new, comprehensive database
- Maintain a strong social media presence across Facebook, Instagram, YouTube, and blog platforms in Japanese and English
- Plan and orchestrate events demonstrating the charity's scope
- Hire, train, and oversee staff and volunteers
- Interview prospective adopters and volunteers, achieving an average of 80 animal adoptions each year
- Conduct animal rescue, observation, training, and placement
- Coordinate a comprehensive animal fostering program.
Student Exchange Coordinator
Youth For Understanding Japan
04.2011 - 04.2012
- Serve as a coordinator between students, volunteers, and faculty, maintaining contact with volunteer counselors nationwide
- Assist with the selection process by checking and ranking student applications and determining their suitability for international studies
- Develop and revise documents related to international and exchange services.
Trade Assistance
Toray Industries, Inc.
02.2010 - 03.2011
- Assist coworkers and those in other departments to successfully perform job tasks and functions
- Prepare all necessary documentation for inbound and outbound shipments.
Adoption Coordinator
NPO Animal Refuge Kansai
06.2007 - 12.2009
- Interview prospective adopters and volunteers
- Conduct animal rescue, observation, training, and placement
- Coordinate animal fostering program.
Customer Support Representative
Federal Express Corporation
04.2004 - 05.2007
- Effectively manage a high volume of inbound customer calls
- Gather and verify all required customer information for tracking purposes
- Accurately document, research, and resolve customer service issues.
Customer Support
KNT-CT Holdings Co., Ltd.
06.2000 - 02.2004
- Provide advice, information, and assistance to callers
- Deal with customers' queries, requests, orders, or complaints.
Education
KYOTO UNIVERSITY OF THE ARTS
Skills
- Excel spreadsheets
- Human Resources
- Calendar Management
- Tracking spreadsheets
- Interview scheduling
- Interdepartmental Coordination
- Confidentiality
- Policy Development
- Candidate tracking
- Self motivated
- Program Support
- Administrative Skills
- Goal-Oriented
Timeline
Recruiting Coordinator
ServiceNow Japan G.K.
03.2021 - 06.2024
Recruiting Coordinator, Consumer TA (temp)
Amazon Japan G.K.
08.2019 - 02.2021
Administrative
NPO Animal Refuge Kansai
05.2012 - 07.2019
Student Exchange Coordinator
Youth For Understanding Japan
04.2011 - 04.2012
Trade Assistance
Toray Industries, Inc.
02.2010 - 03.2011
Adoption Coordinator
NPO Animal Refuge Kansai
06.2007 - 12.2009
Customer Support Representative
Federal Express Corporation
04.2004 - 05.2007
Customer Support
KNT-CT Holdings Co., Ltd.
06.2000 - 02.2004
KYOTO UNIVERSITY OF THE ARTS
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