Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lumy Galindo Hernandez

Saint Paul,United States

Summary

Dedicated crew trainer with expertise in customer service and employee training. Bilingual communicator skilled in enhancing team performance and ensuring food safety standards.

Overview

2
2
years of professional experience

Work History

Crew Trainer

Crêpe House and Ice Cream
01.2026 - Current
  • Trained new crew members on food safety protocols and customer service standards.
  • Assisted in daily operations, ensuring smooth workflow and timely service delivery.
  • Monitored crew performance, providing feedback to improve service quality and efficiency.

Training Crew Member

McDonald's
06.2024 - Current
  • Delivered exceptional customer service by efficiently taking orders and processing transactions.
  • Maintained cleanliness and organization of workstations to ensure a safe environment for staff and customers.
  • Collaborated with team members to prepare food items in accordance with quality standards and safety guidelines.
  • Assisted in training new crew members on operational procedures and customer service techniques.

Education

High School Diploma -

Tartan High School
Oakdale
07.2028

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Decision-making
  • Active listening
  • Bilingual communication
  • Bilingual fluency
  • Bilingual writing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Crew Trainer

Crêpe House and Ice Cream
01.2026 - Current

Training Crew Member

McDonald's
06.2024 - Current

High School Diploma -

Tartan High School
Lumy Galindo Hernandez