Hubspot CRM
Lucas Molin
Senior Engagement Manager
Stockholm
Summary
Senior Engagement Manager with extensive background in supervising daily operations. Strong competencies for addressing operational issues and concerns quickly. Been part of budgeting, planning, logistics, and delivery side of operations.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Would describe myself as very open minded, positive and without prestige. Able to fit in well in any team and constantly bringing in good-vibes only!
Overview
6
6
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Senior Engagement Manager
BIRD RIDES INC.
Stockholm
05.2023 - Current
- High level B2B portfolio strategy (sales, terminations, portfolio mix, new partner vetting) → Drive sales priorities.
- Consulted with teams on established best practices and process improvements overall.
- Working closely with cities, local actors and fleet managers to provide micromobility solutions
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms. and partner success.
- Analyzed and reported on KPIs to senior management and executives.
- Increased profit by streamlining operations and maintaining good performing fleet manager partners.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Engagement Manager
BIRD RIDES INC
Stockholm
05.2021 - 05.2023
- Drive B2B partner performance to ensure KPIs and city targets compliance
- B2B Partner Process Management (training, support, onboarding, termination)
- B2B Salesforce update and reporting
- Business establishment and growth within Nordics region (Sweden, Norway, Finland) and Middle-East.
- Collaborated with sales, logistics and local teams to deliver micromobility service to new and existing areas.
- Collect feedback from B2B partners & translate those into product / process improvements to help them succeed. Collaborate with other Bird internal teams to deliver these improvements.
Innovation Manager
UBI Global
Stockholm
01.2019 - 01.2021
- Matching MNCs (Fortune Top 500 companies) with our global community of Incubators, Accelerators and Startups
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Developed and implemented strategies to increase client retention.
- Scheduled and attended meetings with clients and prospective clients as requested.
Project Manager
Talent Venture Group
Stockholm
01.2018 - 01.2020
- Working with multiple companies within Talent Venture Group with growth, lead generation and CRM system development
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed costs, and monitored performance.
- Planned, designed, and scheduled phases for large projects.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
Education
Bachelor of Science - Business Administation
Uppsala University
Visby 08.2015 - 06.2018
Skills
Teamwork
Software
Salesforce CRM
Primavera 6
SQL
Google Sheets
Powerpoint
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Senior Engagement Manager
BIRD RIDES INC.
05.2023 - Current
Engagement Manager
BIRD RIDES INC
05.2021 - 05.2023
Innovation Manager
UBI Global
01.2019 - 01.2021
Project Manager
Talent Venture Group
01.2018 - 01.2020
Bachelor of Science - Business Administation
Uppsala University
08.2015 - 06.2018
Similar Profiles
Josue RamirezJosue Ramirez
Market Manager at Bird Rides, Inc.Market Manager at Bird Rides, Inc.
William SicardWilliam Sicard
Shift Supervisor at Bird Rides, Inc.Shift Supervisor at Bird Rides, Inc.
Eric HurleyEric Hurley
Fleet Manager at Contractor For Bird Rides, IncFleet Manager at Contractor For Bird Rides, Inc