Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Louis Caola

West Deptford,Gloucester

Summary

Committed team player with a strong foundation in employee training and mentorship. Extensive experience in customer service roles. Eager to transition into the banking sector and contribute to team success.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

Warehouse Associate

Amazon
Swedesboro, Gloucester County
2024.08 - Current
  • Monitored and enforced safety standards to prevent workplace accidents.
  • Implemented warehouse policies effectively, enhancing overall operational performance.
  • Coordinated with departments to ensure seamless warehouse operations for over 150000 packages a day.
  • Maintained punctuality and reliability in tasks to support overall productivity.

Grocer

Shoprite
Woodbury, Gloucester County
2024.01 - 2024.08
  • Streamlined operational procedures by implementing inventory management strategies, improving stock availability for customers.
  • Maintained high standards of store presentation through consistent cleaning and stocking schedules, enhancing customer experience.
  • Improved customer satisfaction ratings with proactive conflict resolution and excellent service.
  • Ensured adherence to health and safety regulations, promoting a safe shopping environment for all customers.

Call Center Representative

Jefferson Stratford Hospital
Stratford, Camden County
2022.06 - 2023.10
  • Adhered to call center schedules and targets, ensuring operational efficiency.
  • Provided attentive service to facilitate positive patient experiences to hundreds of patients daily.
  • Improved team productivity through effective collaboration and teamwork.
  • Trained new staff, contributing to a supportive work environment.

Education

High School Diploma - Business and Finance

Gloucester County Institute of Technology
Sewell, NJ
2015.09 - 2019.06

Skills

  • Quality control expertise
  • Quality Assurance
  • Logistics understanding
  • Equipment handling proficiency
  • Strong mathematics aptitude
  • Adaptable to shift work
  • Flexible working hours
  • MS office suite proficient
  • IT proficient
  • Computer literate
  • Customer service-oriented
  • Strong work ethic
  • Resilient to stress
  • Voice clarity and enunciation
  • Understanding tone of voice
  • Strong empathy display

Affiliations

  • Birdwatching
  • Hiking

References

References available upon request.

Timeline

Warehouse Associate

Amazon
2024.08 - Current

Grocer

Shoprite
2024.01 - 2024.08

Call Center Representative

Jefferson Stratford Hospital
2022.06 - 2023.10

High School Diploma - Business and Finance

Gloucester County Institute of Technology
2015.09 - 2019.06
Louis Caola