Lincoln Capato
Stockholm
Summary
Accomplished Flight Attendant experienced in commercial airline industry. Detail-oriented team player with strong organizational skill.
Overview
27
27
years of professional experience
Work History
Bartender
Bishop's Arms Vasagatan
04.2023 - 06.2024
- Provided the costumers a friendly and welcoming experience
- Contributed to a positive work environment through effective teamwork and communication with colleagues
- Served high customer volumes during special events, nights and weekends
- Efficiently opened or closed the bar according to the established procedures, ensuring preparedness for each shift
Flight attendant
Gol Linhas Aéreas [Gol Airlines]
01.2005 - 09.2022
- Prioritized to maintain customer safety and comfort in order to deliver excellence in service
- Demonstrated flexibility, adaptability and calm behavior during adverse conditions such as delays, schedule changes and emergency situations
- Carried out duties respecting all regulations on domestic and international flights
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
English Instructor
Wizard Idiomas [Wizard language Institute]
02.2002 - 01.2005
- Taught English and assisted students of different ages to develop communication skills
- Adapted lesson plans to accommodate different learning styles and abilities within the classroom setting for optimal comprehension of material covered.
- Promoted to pedagogical assistant in 2003 thus dealing with learning programs, training and vicissitudes involving students and instructors
Chemical Technician
Vivacor Indústria de Tintas e Vernizes LTDA [Paints and Varnishes Company]
12.1997 - 06.1998
- Technical assistant in the quality control of manufacturing process.
Education
Bachelor's degree in visual arts - Art
UNINTER Europa
Milan, Italy07.2027
Business Management Technologist - Business
Universidade Anhembi Morumbi - São Paulo
Brazil01.2018
Skills
- Strong multitasking
- Customer service
- Handling difficult customers
- Complex problem-solving
- Reliability and punctuality
- Cultural awareness
- Flight safety
- Crew coordination
- Patience and tolerance
- Outgoing personality
- Clear and effective communication
Coursework
- EWM Aviation Ground School, Flight attendant Training Course
Languages
Portuguese
Proficient
C2
English
Proficient
C2
French
Intermediate
B1
Italian
Elementary
A2
German
Elementary
A2
Personal Information
- Place of Birth: Santo André, Brazil
- Date of Birth: 03/01/79
Timeline
Bartender
Bishop's Arms Vasagatan
04.2023 - 06.2024
Flight attendant
Gol Linhas Aéreas [Gol Airlines]
01.2005 - 09.2022
English Instructor
Wizard Idiomas [Wizard language Institute]
02.2002 - 01.2005
Chemical Technician
Vivacor Indústria de Tintas e Vernizes LTDA [Paints and Varnishes Company]
12.1997 - 06.1998
Bachelor's degree in visual arts - Art
UNINTER Europa
Business Management Technologist - Business
Universidade Anhembi Morumbi - São Paulo
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