I am seeking a position that offers both challenge and good opportunities for professional development.
Overview
15
15
years of professional experience
Work History
Administrative Coordinator
Mind Clinic MCM AB
Stockholm
01.2020 - 01.2022
Appointment scheduling, phone contact, and patient reception.
Medical record management in accordance with applicable laws and confidentiality regulations.
Invoicing and accounting of medical services.
Administrative support to doctors and healthcare staff.
Academic Advisor
Embassy of Oman
Malaysia
01.2014 - 01.2015
Advising students on academic and career-related goals.
Ongoing contact with universities to follow up on students' academic performance and exam results.
Reporting, document handling, and coordination with authorities regarding student visas, applications, and study support.
Planning and execution of events such as national day celebrations, graduation ceremonies, and participation in educational fairs.
Ambassador’s Assistant
Embassy of Lebanon
Malaysia
01.2013 - 01.2014
Planning and coordinating the ambassador’s agenda, meetings, and travel.
Translation of incoming and outgoing correspondence as needed.
Handling of diplomatic pouches and official mail.
Accompanying the ambassador or representing the embassy at official events, condolences, and ceremonial visits.
Trade Finance Officer
Audi Bank
Syria
01.2010 - 01.2013
Handling letters of credit, bank guarantees, and credit insurance.
Accounting and reconciliation of financial transactions.
Document investigation to identify and manage discrepancies.
SWIFT & KYC Specialist
Audi Bank
Syria
01.2008 - 01.2010
Managing international payments and sanctions screening in line with regulations.
SWIFT processing and reporting of financial transactions to relevant departments.
Communication with international banks.
Customer Support & Back Office
DHL Express
Syria
01.2007 - 01.2008
Supporting internal and external customers with administrative tasks within logistics and transport.
Managing bookings and case administration in DHL's internal system and according to IATA regulations.
Troubleshooting and problem solving to ensure smooth logistics processes and customer satisfaction.
Education
Bachelor Degree - English Literature
Damascus University
Skills
Proficient in MS Office
Proficient in various software applications
References
Available upon request.
Languages
Arabic: mother tongue.
English: fluent spoken & written.
Swedish: very good writing & speaking skills.
Timeline
Administrative Coordinator
Mind Clinic MCM AB
01.2020 - 01.2022
Academic Advisor
Embassy of Oman
01.2014 - 01.2015
Ambassador’s Assistant
Embassy of Lebanon
01.2013 - 01.2014
Trade Finance Officer
Audi Bank
01.2010 - 01.2013
SWIFT & KYC Specialist
Audi Bank
01.2008 - 01.2010
Customer Support & Back Office
DHL Express
01.2007 - 01.2008
Bachelor Degree - English Literature
Damascus University
Education
I have recently started studying Accounting (Redovisningsekonom) through FAR, and I am also open to internship opportunities (praktik) to complement my studies.