Legolas Malfert
Uppsala
Summary
Dynamic customer service professional with a proven track record at Telenor, excelling in problem-solving and teamwork. Recognized for boosting sales through exceptional communication and fostering client relationships. Adept at adapting quickly in fast-paced environments while maintaining a friendly, positive attitude, ensuring a pleasant shopping experience for all customers.
Overview
3
3
years of professional experience
Work History
Customer Service/ Sales
Telenor
2024.11 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Strengthened communication skills through regular interactions with others.
Sales Person in IPO
Talk4You
2024.06 - 2024.09
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Developed relationships with clients for increased loyalty and repeat business.
- Worked to build relationships with customers and built potential for additional sales.
Customer Service Representative
Nordea
2024.03 - 2024.05
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Representative
Nespresso
2022.10 - 2023.12
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Gymnasium Examen - Economics
Jensen Gymnasium
Uppsala2022-06
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Customer Service/ Sales
Telenor
2024.11 - Current
Sales Person in IPO
Talk4You
2024.06 - 2024.09
Customer Service Representative
Nordea
2024.03 - 2024.05
Customer Service Representative
Nespresso
2022.10 - 2023.12
Gymnasium Examen - Economics
Jensen Gymnasium