Summary
Overview
Work History
Education
Skills
Timeline
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Legolas Malfert

Uppsala

Summary

Dynamic customer service professional with a proven track record at Telenor, excelling in problem-solving and teamwork. Recognized for boosting sales through exceptional communication and fostering client relationships. Adept at adapting quickly in fast-paced environments while maintaining a friendly, positive attitude, ensuring a pleasant shopping experience for all customers.

Overview

3
3
years of professional experience

Work History

Customer Service/ Sales

Telenor
11.2024 - Current
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Strengthened communication skills through regular interactions with others.

Sales Person in IPO

Talk4You
06.2024 - 09.2024
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Self-motivated, with a strong sense of personal responsibility.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Worked to build relationships with customers and built potential for additional sales.

Customer Service Representative

Nordea
03.2024 - 05.2024
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Customer Service Representative

Nespresso
10.2022 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Gymnasium Examen - Economics

Jensen Gymnasium
Uppsala
06-2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Customer Service/ Sales

Telenor
11.2024 - Current

Sales Person in IPO

Talk4You
06.2024 - 09.2024

Customer Service Representative

Nordea
03.2024 - 05.2024

Customer Service Representative

Nespresso
10.2022 - 12.2023

Gymnasium Examen - Economics

Jensen Gymnasium

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Legolas Malfert